Customer reviews from HRBlock
H&R Block - Tax Software Premium 2020 - Mac OS
Average customer rating
4.3
(28,175 Reviews)
Rating breakdown 28,175 reviews
5 Stars
17,575
4 Stars
5,242
3 Stars
2,256
2 Stars
1,277
1 Star
1,825
80%of customers recommend this product.
(
9,431 out of
11,743)
Customer Reviews for H&R Block - Tax Software Premium 2020 - Mac OS
Customer Rating
3
Expenses were falling into the wrong business
on March 21, 2019
Posted by: patty23
from Loveland, CO
I had 2 businesses, each with different schedule C's. When I entered the vehicle info/mileage, it fell into the first Sch C. I actually had to delete them, and re-enter them a 2nd time for them to fall into the correct business. Additionally, I had to resubmit my payment, as my state return did not appear. I am applying for the refund of the 2nd payment now...and hopefully there is no problem receiving it back.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Great program , easy to use
on March 21, 2019
Posted by: chasfschre
from Medford, NY
I am glad i bought this program this year. In addition to my regular earnings, this year i have a Sole Proprietorship and this made it easy to do the return correctly.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
4
The help section.
on March 21, 2019
Posted by: Sammy 35
from Hot Spring Village, AR
If you had a help section that could be used by phone to a tax expert would be helpful.
Pros: Easy to prepare
Cons: Hard to import documents
Value
3
Written by a customer while visiting HRBlock
Customer Rating
5
Took me 3 hours to do my Fed and State taxes
on March 20, 2019
Posted by: tomscot2
from San Diego
It took me 3 hours to do my Federal and State Taxes including a rental property. It helps that I used the software last year so most of the data was imported, I just had to update the numbers. I highly recommend.
Pros: Easy to prepare, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Ease of use, program guides are superb!
on March 20, 2019
Posted by: Alan990
from Fort Worth, Texas
We have been using H&R Premium now for 20 years. Very happy with the program accuracy and support! Had an audit several years ago, all went well and had full support in preparation. H&R tax software is top of the line!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
4
Reliable and familiar
on March 20, 2019
Posted by: CharlieStephen
from San Jose, CA
I have used this version for about 8 years and rely on it for accurate tax return preparation. I have become familiar and comfortable with the interview process and prefer it. The Calif version gave me some problems this year when it did not automatically accept renter's credit entry. I had to override the entry to make it stick. This should not happen since my daughter fully qualified for the credit on her own return.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
4
2018 Tax Program Very Good As Expected
on March 20, 2019
Posted by: sacdon
from Sacramento CA
The 2018 program worked fine, despite the massive changes to the tax code and the IRS forms. I found a couple of non-critical issues that I could work around with minimal effort.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
3
Harder than last year
on March 20, 2019
Posted by: None123456789
from Houston, TX
I have been using HRBlock at home for over 10 years. This year I had a lot of trouble with the real estate rental income. This was not new for this year and it didn't import the information from 2017. I finally had to delete everything regarding this and completely start over. This is the first time I have had any trouble with the program. I also worked at HR Block as a tax professional for 10 years before I started using the program at home. Was disappointed in the trouble I had this year. I realize everything underwent a dramatic change this year but that was done early in the year so you should have had plenty of time to rewrite these programs.
Cons: Time consuming, Hard to import documents
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock