Customer reviews from HRBlock
H&R Block - Tax Software Premium 2020 - Mac OS
Average customer rating
4.3
(28,175 Reviews)
Rating breakdown 28,175 reviews
5 Stars
17,575
4 Stars
5,242
3 Stars
2,256
2 Stars
1,277
1 Star
1,825
80%of customers recommend this product.
(
9,431 out of
11,743)
Customer Reviews for H&R Block - Tax Software Premium 2020 - Mac OS
Customer Rating
5
Great product
on April 1, 2019
Posted by: Lizzie13
from Harlingen, TX
Happy, we have been using H &R Block for the past 7 years!!!great results
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
3
Good but not great.
on April 1, 2019
Posted by: DonaldB
from Las Vegas
Most of the input was straight forward but when it came to depreciation, the depreciation code could only be input directly into the tax form and there was no explanation as to what code to use (codes 1-26).
Pros: Easy to import documents
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
3
as usual makes this tedious process, less tedius
on April 1, 2019
Posted by: Joendoodle
from SE Michigan
Had to "upgrade" this year due to owning rental property.
The entries for the rental property transactions were stright forward and intuitive.
The entries for the rental property transactions were stright forward and intuitive.
Most data is transferred over from last year, this is a plus.
for enterring the various 1099's the software said.. "good news" we downloaded your data (what? I don't remember this) anyway the software did not downlod any data .. And it was more difficult this year with multiple 1099R's from the same firm.. I had to reenter firm name , address tax ID # etc. several times manually.. I don't remember doing this before... tech support please fix this for next year, allow me to copy info or something similar.
for enterring the various 1099's the software said.. "good news" we downloaded your data (what? I don't remember this) anyway the software did not downlod any data .. And it was more difficult this year with multiple 1099R's from the same firm.. I had to reenter firm name , address tax ID # etc. several times manually.. I don't remember doing this before... tech support please fix this for next year, allow me to copy info or something similar.
After all my 1099R's were entered the software quized me about if I was required to take MRD's (minimun req'd distributions), hmm I thought should the software would know my age...and then wanted me to type in the amount of distributions I had taken, HMMM again, I just entered all those 1099's, with teh "ditribution codes"
Looks to me like the quality and ease of use has dropped a notch..this should be addressed for 2019 to keep us as customers.
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
1
It was a mess from the start
on April 1, 2019
Posted by: RRP2
from Phoenix, AZ
From the beginning to the end the information from last year did not transfer correctly in several categories. From our address, to our social security numbers, even the AGI from 2017 transferred incorrectly. I got different guidance on how to handles problems, finally had to figure out how to fix the wrong information on my own by trail and error.
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock
Customer Rating
5
Block Premium Home software 2018
on March 31, 2019
Posted by: Mrs Cottrell
from Centennial Colorado
The software was fun and easy to use. I will use it again next year. Looking forward to following a plan for an even better tax result.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Super easy
on March 31, 2019
Posted by: lorigator
from Gainesville, FL
I took me less than 2 hours and the instructions were clear and easy to follow
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
1
Lot's of problems
on March 31, 2019
Posted by: Degbut
from UT
too many problems with the software to count. completely untrustworthy and I will never use this product again.
Cons: Time consuming, Doesn't maximize refund
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
5
Treasurer
on March 31, 2019
Posted by: EMBC
from Warrensburg, Mo
Have used Tax Cuts for many years and plan to continue to do so in future years.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock