Customer reviews from HRBlock
H&R Block - Tax Software Premium 2020 - Mac OS
Average customer rating
4.3 out of 5
4.3
(28,175 Reviews)
Open Ratings Snapshot
Rating breakdown 28,175 reviews
5 Stars
17,575
4 Stars
5,242
3 Stars
2,256
2 Stars
1,277
1 Star
1,825
80%of customers recommend this product. 
(
9,431 out of 11,743
)
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Customer Reviews for H&R Block - Tax Software Premium 2020 - Mac OS
Customer Rating
4 out of 5
4
My tax challenge
on April 2, 2019
Posted by: Irvv
from AZ
the HR tax year 2018 was very useful and doable. Happy with the whole tax experience recommend package
Pros: Fast
Cons: Time consuming
I would recommend this to a friend!
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
H&R Block review
on April 2, 2019
Posted by: DChuck
from Wisconsin
Would not allow me to e-file and did not provide direction to correct
Cons: Time consuming
No, I would not recommend this to a friend.
Value
3 out of 5
3
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Comprehensive easy-to-use software
on April 2, 2019
Posted by: jahold
from San Diego CA
The software is easy to use and provides everything needed to complete and file my Federal and State returns
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
This is a great software product.
on April 2, 2019
Posted by: Sjs1
from Denver
I have used this product for many years and I have not had a single issue with it. This product will make doing your taxes a less stressful.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Simple and superb
on April 2, 2019
Posted by: Musty
from New York, NY
I find the product easy to use, informative and it meets my needs in tax preparation. I like doing my taxes! and learning about updated tax issues. My ttax return was simpler this year, so I could not benefit from more features of the program! Thanks so much for your excellent service. We shall meet again.. Be Well!
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Good Software w/ one major exception
on April 2, 2019
Posted by: LHC07079
from NJ
The program does not handle PTP Schedule K-1's particularly wrt referral of losses and several items of K-1 that require special handling
Pros: Easy to prepare
Cons: Time consuming, Hard to prepare
I would recommend this to a friend!
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
H&R Block Premium 2018 Software
on April 2, 2019
Posted by: HR Block User52
from Raleigh
Ease & use of product. We've been customers of the H&R Block for 20+ years.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Good for federal taxes, but lacking for state
on April 1, 2019
Posted by: HRfirst_time
from Minnesota
This is my first time using H&R Block tax software, and overall the experience was okay. I imported my 2017 taxes that were done with competing software, and everything for federal imported as expected. The interview process is different than what I was used to, but seemed complete. The navigation also took some time to figure out, but I consider it to be part of the learning curve needed when one switches brand of tax prep software. Overall I preferred the H&R Block interview process.
The state software is very lacking, and it's obvious that not much attention was given to it. While the state tax has an interview, the process/procedure wasn't near as organized or polished as the federal interview. My state taxes include the main income tax forms and a separate property tax refund form. While the interview asked about both forms, it only printed out the main income tax form. I had to manually locate and print the property tax refund forms. Fortunately I knew that I was missing the property tax form so I didn't miss out on the property tax refund. The other issue I had, and wasn't used to, was the need to go to the state's Web site to download payment forms. One would expect that to be part of the tax software.
It's possible (and likely) that this particular state software is a mess because I live in a state that couldn't decide if they wanted to follow the feds lead for simplified taxes.
I tried H&R Block tax software because of a friend's recommendation, and because it was lower cost than the main competing software. What I like is that there are fewer versions, and those versions include more options. I will likely use it again next year.
Pros: Easy to import documents
Cons: Hard to prepare
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
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