Customer reviews from HRBlock
H&R Block - Tax Software Premium 2020 - Mac OS
Average customer rating
4.3
(28,175 Reviews)
Rating breakdown 28,175 reviews
5 Stars
17,575
4 Stars
5,242
3 Stars
2,256
2 Stars
1,277
1 Star
1,825
80%of customers recommend this product.
(
9,431 out of
11,743)
Customer Reviews for H&R Block - Tax Software Premium 2020 - Mac OS
Customer Rating
3
Failed State processing of Federal changes
on April 7, 2019
Posted by: hurly
from minnesota
My state did not accept the federal changes to depreciation this year and instead of UPDATING the state program to re-calculate my depreciation according to the OLD method (2017), they gave me a set of instructions that I had to manually execute myself. Well, those instructions did NOT work and actually screwed up my state return. Looking at the forms my Fed AGI was so wrong that everything else was totally messed up! Unfortunately, going back to my federal return and removing my depreciation item and placing it in another category for this year will likely get me audited, but it did allow my state return to process normally.
HRBlock has done this before. Whenever my state does not accept a federal change to the tax code they make ME manually make the changes myself instead of taking the time to update the state program. this years being exceptionally BAD. Makes you want to go out and buy another product right away, but there just isn't time unless I file for an extension. NO recommendation here for anyone with depreciation to buy HRBlock 2018.
HRBlock has done this before. Whenever my state does not accept a federal change to the tax code they make ME manually make the changes myself instead of taking the time to update the state program. this years being exceptionally BAD. Makes you want to go out and buy another product right away, but there just isn't time unless I file for an extension. NO recommendation here for anyone with depreciation to buy HRBlock 2018.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Customer Rating
4
Always been good
on April 7, 2019
Posted by: Sid13
from Bemidji, MN
I had an issue with the write off for an office. It did not stop me to tell me what the total write off is for an office. We had two offices but it would not let me file electronically. I filed on paper and then found the error. Currently in decussion with the IRS on the issue. This error just needs to be addressed.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
2
ugh
on April 7, 2019
Posted by: mejoan
from boston
I work in a tax office and use this to prepare my taxes at home. This is very cumbersome and cumbersome to review, You are constantly opening and closing forms.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Customer Rating
4
MFJ vs. MFS comparison program is a disaster
on April 7, 2019
Posted by: zoho
from Cape Cod
I have used HRB software multiple times and am very satisfied overall. BUT twice I have made the mistake of trying the MFJ vs. MFS worksheet. Entering the spouse's information is cumbersome to begin with. But worse is that even when you choose MFS instead of MFJ it does not delete the spouse's information so you need to review previously entered taxpayer data. And even when you delete the form it shows up again in the accuracy review. Very annoying!
Pros: Maximizes refund
Cons: Hard to prepare
Value
5
Written by a customer while visiting HRBlock
Customer Rating
4
Good
on April 6, 2019
Posted by: DCFF
from North Kingstown, RI
Everything good accept one pain. That was in reimbursement business expenses in the Yes/No questions. You tried to force me to fill in the answers in the review before filing. What a pain. Without this everything would have been great.
Pros: Easy to prepare, Maximizes refund
Cons: Time consuming
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
5
A great time saver
on April 6, 2019
Posted by: Jim Nunnery
from Pocatello,Id.
This program is so stream lined, saved me so much time and money.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Easier to understand.
on April 6, 2019
Posted by: Shadetree Joe
from Shreveport, LA
I have been using H & R BLOCK for years now to do our returns and I love it. It has helped make a difficult task much more bearable.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Written by a customer while visiting HRBlock
Customer Rating
4
It worked -- pretty good.
on April 6, 2019
Posted by: LouKeeks
from GA
I found this product confusing because of a big void: It would have helped greatly if there been an initial overview of how the product worked. Like: You are going to download the software to you computer, fill out the forms, save it and work from that saved file to do your filing. It took me an hour to figure out how to eFile. And other hints, like: you will not fill out your checking information on the form; we will ask you for that at the end. The instructions were sparse and vague. Need to rewrite for dummies like me!
Pros: Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock