Customer reviews from HRBlock
H&R Block - Tax Software Premium 2020 - Mac OS
Average customer rating
4.3
(28,175 Reviews)
Rating breakdown 28,175 reviews
5 Stars
17,575
4 Stars
5,242
3 Stars
2,256
2 Stars
1,277
1 Star
1,825
80%of customers recommend this product.
(
9,431 out of
11,743)
Customer Reviews for H&R Block - Tax Software Premium 2020 - Mac OS
Customer Rating
4
Works well
on October 14, 2019
Posted by: 11billy
from fl
had everything I needed. Had to accept tax changes, hopefully all is correct.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
3
GREAT HELP BY PHONE
on October 14, 2019
Posted by: BIGFRANK
from NORTHERN MINNESOTA
I HAD A DIFFICULT TIME FINISHING - MISUNDERSTOOD SOME OF THE ISSUES, BUT I WAS FILING LATE AND UNDER PRESSURE TO FINISH - BUSY BUSINESS AND PESONAL YEAR THOUGH. WANTED TO FINISH MUCH EARLIER. HOPING NEXT YEAR WILL BE SOONER AND NO AUDIT I HOPE.
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock
Customer Rating
3
It's OK
on October 12, 2019
Posted by: mrjkw
from Livermore, CA
It got the job done. It was not as straightforward as I hoped it would be.
Pros: Maximizes refund
Cons: Time consuming, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock
Customer Rating
4
Process mostly easy
on October 12, 2019
Posted by: DaveScott
from Minnesota
As in previous versions, not all the nuances associated with self-employment can be covered. So between my state version and the federal version there were some manual calculations and changes needed. Did I get my maximum benefits from the state and federal program. Not sure, but was satisfied enough with the final number I came up with.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
great software
on October 12, 2019
Posted by: richi rich
from pa
better then turbo tax have been using for the past 3 years
Pros: Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
2
Let me down on forms needed with State return
on October 11, 2019
Posted by: John in Tulsa
from Tulsa, OK
I filed in October, having submitted a Federal Extension of Time to File back in April. Using the HR Block Premium to also complete my state return, it said that I needed to file by paper. I did that. But it never let me know that I needed to attach a copy of my Federal Extension of Time to File. Now I seem to be likely to get some nasty notice from the State, and possibly a fine, for filing late.
Cons: Hard to import documents
Value
5
Written by a customer while visiting HRBlock
Customer Rating
4
Allmost completely comprehensive
on October 10, 2019
Posted by: mhw20854
from Potomac, MD
Everything worked pretty well. There was one software issue. The box that indicates that we combined 1031 properties filled itself in a few times when we 'saved' and this prevented an e filing. After I unchecked the box for the 3rd (or 4th) time, this problem went away. Also some of the wording in the instructions was a bit ambiguous (but a lot of this is the fault of the IRS which has definitions that are not completely intuitive).
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
4
Good but one significant problem
on October 9, 2019
Posted by: MEGnnnnnnnnnnnnnnnnnnnnnn
I encountered a problem in your software with form 8829.
Moving data manually from line 8A to line 16 was required because of a flag your software created. It seems to me this should have been automatic. But cudos to your phone staff who helped me after 90 minutes of waiting on the line and then being placed in a que wondering if I went back to the beginning of the line. also, I uploaded my file to your website without assurance it will be confidential/destroyed.
Moving data manually from line 8A to line 16 was required because of a flag your software created. It seems to me this should have been automatic. But cudos to your phone staff who helped me after 90 minutes of waiting on the line and then being placed in a que wondering if I went back to the beginning of the line. also, I uploaded my file to your website without assurance it will be confidential/destroyed.
Cons: Hard to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock