Customer reviews from HRBlock
H&R Block - Tax Software Premium 2020 - Mac OS
Average customer rating
4.3
(26,545 Reviews)
Rating breakdown 26,545 reviews
5 Stars
16,849
4 Stars
4,881
3 Stars
2,019
2 Stars
1,137
1 Star
1,659
81%of customers recommend this product.
(
8,598 out of
10,642)
Customer Reviews for H&R Block - Tax Software Premium 2020 - Mac OS
Posted by: Frank from Boca
Verified Purchase:Yes
I’m a recurring H&R Block tax software user and I absolutely love the ease of importing previous tax information and current financials. The user interface is adequate and I’m confident on its accuracy.
Response from HRBlockBy Ashley, Social Media Department, April 6, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Dickque
from Michigan
Verified Purchase:Yes
Long time user of product. Meets all my needs and is very easy to use.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 6, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: GerryWM
from Richmond VA
Verified Purchase:Yes
A very good substitute for Turbotax which I used for years. I’m pleased with it.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, April 5, 2026
We are so happy to hear about your positive experience! We appreciate your time & business and thank you for taking time out of your day to provide us with valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3
resident state filing wt non-resident state income
on April 4, 2026
Posted by: Asinaria
Verified Purchase:Yes
H&R Block 2025 Premium: 1) would like a linux version; Win11 is so bad.
2) some out of residence state real estate rental income is not reportable in our residence state, so after finishing the Federal return, I have to remove that, wait for the federal to be accepted, then enter the state information, and was unable to e-file the state, so had to print and mail. How to improve? Then enteedr the non-resident state and could e-file that. Okay. 3) make your review title longer than 50 characters
2) some out of residence state real estate rental income is not reportable in our residence state, so after finishing the Federal return, I have to remove that, wait for the federal to be accepted, then enter the state information, and was unable to e-file the state, so had to print and mail. How to improve? Then enteedr the non-resident state and could e-file that. Okay. 3) make your review title longer than 50 characters
Response from HRBlockBy Sydney, Social Media Department, April 5, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: DMitch91130
from FLORIDA
Verified Purchase:Yes
I've been using the H&R Block Premium Income Tax programs for at least 25 years and I'm extremely happy with how easy and fast it is.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, April 5, 2026
We are truly delighted to hear about your positive experiences! We sincerely appreciate your time, continued loyalty, and trust in our services. Thank you for taking a moment out of your day to share such valuable feedback, it means a great deal to us. We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Thousand Oaks, CA
Verified Purchase:Yes
It calculates returns great and moves from screen to screen quickly when using the Take Me To feature. There are no spinning circles, spinning dots, or animations to wait for. The audit risk analysis helps make this software a better value.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 6, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Ratings-Only Reviews
Based on the average of (16,579) ratings-only reviews
Overall Customer Rating
4.5
Would recommend? Yes
(
1,878 out of
2,090)
Value
4.4