Customer reviews from HRBlock
H&R Block - Tax Software Premium 2020 - Mac OS
Average customer rating
4.3
(26,448 Reviews)
Rating breakdown 26,448 reviews
5 Stars
16,806
4 Stars
4,856
3 Stars
2,005
2 Stars
1,130
1 Star
1,651
81%of customers recommend this product.
(
8,549 out of
10,577)
Customer Reviews for H&R Block - Tax Software Premium 2020 - Mac OS
Customer Rating
2
on April 2, 2026
Posted by: Ken Brill
The IRS rejected my federal e-file because of my wife's AGI, yet we filed jointly. This doesn't make sense, and I don't know how to fix it.
Pros: Easy to import documents
Cons: Time consuming, Hard to prepare
Value
4
Response from HRBlockBy Abigail, Social Media, April 2, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Maryland
Verified Purchase:Yes
I have used this for several years and been very pleased.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Department, April 2, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: remanhawk
from erie,pa
Verified Purchase:Yes
There was no place to enter estimated taxes for state that I paid, software says its with fderal. Federal was fine but never asked about state(premier software)
Pros: Easy to prepare, Easy to import documents
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Sierra, Social Media Department, April 3, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
1
zero stars
on April 2, 2026
Posted by: Mad in the US
If i could choose zero stars I would do that. Fix your stupid printing glitch and I might come back. I've tried all the stupid tips and tricks and for some reason the forms won't print on 1 page, they're too big. its freaking 2026 fix the glitch
Cons: Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Response from HRBlockBy Sierra, Social Media Department, April 3, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
4
Super tool to do your own taxes even with complex
on April 2, 2026
Posted by: Wolfe88
Verified Purchase:Yes
On auto purchase because this is the best software I’ve found retail for complex situation tax preparation. A few issues that add time to completing, but support is helpful and nothing that cannot be resolved. Keep getting better!
Pros: Maximizes refund
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, April 3, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: WCJ61
from New York, NY
Verified Purchase:Yes
Disappointed the estimated taxes forms for federal and local weren’t automatically generated as in previous years
Pros: Easy to import documents
Cons: Time consuming, Hard to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, April 3, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Roped off
from Ma
Verified Purchase:Yes
Tried to E field my federal and state returns. Both were rejected and I received no instructions on how to see or correct the reason for this. Your product is pathetic. How do I get my money refunded.
Cons: Time consuming, Hard to prepare
Value
1
Response from HRBlockBy Sierra, Social Media Department, April 3, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Mr Met
from Marlboro, NJ
Verified Purchase:Yes
I have always been a Turbo Tax user. However, they required Windows 11 this year which I do not have. So, I purchased H&R Block Premium 2025 which works on Windows 10. It was very easy to use and maneuver through, and it transferred the prior years data from Turbo Tax. Overall, I was very satisfied.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, April 3, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock