Customer reviews from HRBlock
H&R Block - Tax Software Premium 2020 - Mac OS
Average customer rating
4.3
(26,448 Reviews)
Rating breakdown 26,448 reviews
5 Stars
16,806
4 Stars
4,856
3 Stars
2,005
2 Stars
1,130
1 Star
1,651
81%of customers recommend this product.
(
8,549 out of
10,577)
Customer Reviews for H&R Block - Tax Software Premium 2020 - Mac OS
Posted by: ROBERT 999
from SAN BERNARDINO, CA
Verified Purchase:Yes
could not complete 1040ES. WANTED TO WAIT FOR NEXT UPDATE WEEK AFTER WEEK.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Cons: Time consuming, Doesn't maximize refund
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Abigail, Social Media, April 2, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: CC120
from California
Verified Purchase:Yes
Doing ones taxes is never fun but this program does make it a bit easier.
Pros: Maximizes refund, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Corrina, Social Media Department, April 2, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Mapengineer
from Oregon
Verified Purchase:Yes
Another successful year of doing my taxes with your software.
Pros: Easy to prepare, Fast
Value
4
Response from HRBlockBy Corrina, Social Media Department, April 2, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: whatapieceofcrap
from CA
Verified Purchase:Yes
I am quite disappointed that your K-1 software is not ready (QBR) yet - could this drive me to TurboTax? We'll see
Cons: Time consuming
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Abigail, Social Media, April 2, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Form K1
from NJ
Verified Purchase:Yes
Used first time but the premium version which claims to handle form K-1 didn't do well. Some entries had to be manually filled somewhere else.
Pros: Easy to import documents
Cons: Time consuming, Hard to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Corrina, Social Media Department, April 2, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from NM
Verified Purchase:Yes
Software is pretty easy to follow if you're willing to research what certain sections refer to. It has lots of good sidebars to explain various items. It made filing my own taxes a bearable task.
Pros: Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Department, April 2, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4
Easy to use, interview question straight forward.
on April 2, 2026
Posted by: Anonymous
from Ohio
Verified Purchase:Yes
The software seems to work, however it would be great to submit earlier. Getting updates last week in March makes it problematic to submit early, say Feb.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Corrina, Social Media Department, April 2, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Denton Texas
Verified Purchase:Yes
I have used Tax Act Premium for several years now and plan to continue - It's the best.
HRB support helps if I get stuck or need clarification
HRB support helps if I get stuck or need clarification
Pros: Easy to prepare, Maximizes refund, Fast
Value
5
Response from HRBlockBy Corrina, Social Media Department, April 2, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock