Customer reviews from HRBlock
H&R Block - Tax Software Premium 2020 - Mac OS
Average customer rating
4.3
(26,392 Reviews)
Rating breakdown 26,392 reviews
5 Stars
16,780
4 Stars
4,845
3 Stars
1,998
2 Stars
1,125
1 Star
1,644
81%of customers recommend this product.
(
8,525 out of
10,543)
Customer Reviews for H&R Block - Tax Software Premium 2020 - Mac OS
Posted by: Bill671
from Virginia
Verified Purchase:Yes
I had some issues with fields not populating and other requirements to populate a field when not required. Incorrect data on a form was not able to be corrected in the interview and put the ability to eFile at risk. Used MacOS version. Will use TurboTax next year
Pros: Fast
Cons: Doesn't maximize refund, Hard to prepare
Value
3
Response from HRBlockBy Corrina, Social Media Department, April 2, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from AZ
Verified Purchase:Yes
Software worked well for rental, retirement, and social security income reporting. Software didn't do well with the death of a spouse. Actually pretty bad at handling the death of a spouse.
I would recommend this to a friend!
Value
3
Response from HRBlockBy Corrina, Social Media Department, April 2, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Plainfield Indiana
Verified Purchase:Yes
Brought this in January. Very user friendly and great help .
Pros: Easy to prepare, Easy to import documents
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Department, April 2, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Uniontown
Verified Purchase:Yes
Software works great. I have used it for over 20 years.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Department, April 2, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Dale0819
from Kingwood(Houston), Texas
Verified Purchase:Yes
Was a 10 year veteran of Turbo Tax… losing TT use due to them no longer supporting windows 10 pushed mecto HRBLK. Like much better the TT approach to input of 1099 and IRA Info. Also missing ready to file level reporting.
Pros: Easy to prepare
Cons: Time consuming, Hard to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Corrina, Social Media Department, April 2, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Ratings-Only Reviews
Based on the average of (16,531) ratings-only reviews
Overall Customer Rating
4.5
Would recommend? Yes
(
1,851 out of
2,059)
Value
4.4