Customer reviews from HRBlock
H&R Block - Tax Software Premium 2020 - Mac OS
Average customer rating
4.3
(26,392 Reviews)
Rating breakdown 26,392 reviews
5 Stars
16,780
4 Stars
4,845
3 Stars
1,998
2 Stars
1,125
1 Star
1,644
81%of customers recommend this product.
(
8,525 out of
10,543)
Customer Reviews for H&R Block - Tax Software Premium 2020 - Mac OS
Posted by: jujua
from ms
Verified Purchase:Yes
used this program for years and never any problems
Pros: Easy to prepare
I would recommend this to a friend!
Response from HRBlockBy Corrina, Social Media Department, April 2, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Arizona
Verified Purchase:Yes
Walks me through the tax process so I feel confident I'm filing an accurate return. Easy to understand format that remains a good product, year after year.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Department, April 2, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: 0618Maria
from Indianapolis indiana
Verified Purchase:Yes
I love using H&R Block for my taxes. It’s was easy to understand and easy to use
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Department, April 2, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5
Better than Turbotax
on April 1, 2026
Posted by: Big Dawg
from Louisville
Better than TurboTax which i have used for taxes since 2008.
Pros: Easy to prepare, Maximizes refund, Fast
Value
5
Response from HRBlockBy Corrina, Social Media Department, April 2, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Sierra Vista, AZ
Verified Purchase:Yes
The depreciation schedules do not carry over; it defaults to 200% declining balance and forces the user to look up what was selected previous year. Very painful when different properties will have different schedules depending upon the asset. You could easily fix this. Previous versions included state prep, had to pay extra for it. Why?
Cons: Time consuming
I would recommend this to a friend!
Value
3
Response from HRBlockBy Corrina, Social Media Department, April 2, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
1
Horrible Software
on April 1, 2026
Posted by: Justin Average User
from Florida
This tax program is terrible to use. It never did fill out 1040 line 4a correctly. Also the user interface is not the least bit user friendly. Navigation is cumbersome. Help is not context sensitive, it is useless. I spent hours of my time debugging this poorly written code, I used AI to help me. Oh yeh, your built in AI was garbage too. Overall it was a terrible experience wasting hours of my time.
Pros: Easy to import documents
Cons: Time consuming
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Abigail, Social Media, April 2, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: rj27
Verified Purchase:Yes
Overall, the product was very good. However, there was one or two instances where the instructions were very confusing and the FAQs and other notes were not helpful.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Corrina, Social Media Department, April 2, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: San76
from Herndon VA
Verified Purchase:Yes
Overall very happy with the software purchased. Was an easy process to complete and e-file our taxes!
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Department, April 2, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock