Customer reviews from HRBlock
H&R Block - Tax Software Premium 2020 - Mac OS
Average customer rating
4.3
(26,303 Reviews)
Rating breakdown 26,303 reviews
5 Stars
16,737
4 Stars
4,822
3 Stars
1,986
2 Stars
1,118
1 Star
1,640
81%of customers recommend this product.
(
8,476 out of
10,481)
Customer Reviews for H&R Block - Tax Software Premium 2020 - Mac OS
Posted by: Anonymous
from Newport news, Va
Verified Purchase:Yes
ran across some issues that need an update of which it took a while to get completed
Pros: Easy to prepare, Fast
Cons: Doesn't maximize refund, Hard to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Ashley, Social Media Department, March 31, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Ratings-Only Reviews
Based on the average of (16,510) ratings-only reviews
Overall Customer Rating
4.5
Would recommend? Yes
(
1,840 out of
2,048)
Value
4.4