Customer reviews from HRBlock
H&R Block - Tax Software Premium 2020 - Mac OS
Average customer rating
4.3
(26,230 Reviews)
Rating breakdown 26,230 reviews
5 Stars
16,710
4 Stars
4,800
3 Stars
1,976
2 Stars
1,109
1 Star
1,635
81%of customers recommend this product.
(
8,433 out of
10,430)
Customer Reviews for H&R Block - Tax Software Premium 2020 - Mac OS
Customer Rating
4
H&R Block for MAC does well except for Printing Re
on March 28, 2026
Posted by: tausc
from Elverson, PA
Verified Purchase:Yes
I have been using H&R Block software for many years. The program is very easy to follow and allows tax filing to be very easy.
The reason for 4/5 stars is due to printing the tax returns. The MAC H&R Block software does not allow printing to occur normally. I even tried print to PDF and the PDF file printing is still messed up. Please fix this issue!!!
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Maria, Social Media Team, March 28, 2026
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: marone
from maryland
Verified Purchase:Yes
was glad that h and r supported win 10. had some initial problems getting started with the program. after some stressful times getting things to work was able to complete taxes. will i use h and r next tax season.
a year away so we will see
a year away so we will see
Pros: Maximizes refund
Cons: Hard to prepare
I would recommend this to a friend!
Value
2
Response from HRBlockBy Maria, Social Media Team, March 28, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: LAB626
from Edgewood, NM
Verified Purchase:Yes
I always use this software. Some of the topic explanations in the 2025 version were a bit hard to grasp. Otherwise, I got my taxes completed and am getting a nice refund!
Pros: Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Maria, Social Media Team, March 28, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Ed123123
Verified Purchase:Yes
I'm happy overall with the product and have used it for years. The negative is the cost of filing the state return which is excessive in my opinion. Since the standard deduction has increased and I'm now age 65 and so is my spouse, the short form would be much less costly to complete.
Response from HRBlockBy Maria, Social Media Team, March 28, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
5
Easy to use!
on March 28, 2026
Posted by: Li66
Very easy to use. Don't need any CPA or even accounting knowledge. Just answer the questions step by step. Make sure all number you entered are correct. that's it.
Response from HRBlockBy Maria, Social Media Team, March 28, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: RobFord70
Verified Purchase:Yes
The software was effective for my federal return, though less intuitive than Turbotax. However, it did not work well for my New York state return: it was very rigid and wouldn't let me override certain traditional, default responses to some interview questions. Also, I noted an instance on the state return where the software clearly miscalculated and carried over this mistake to my return. Once again, the software wouldn't let me override the miscalculation.
Cons: Hard to prepare
Response from HRBlockBy Maria, Social Media Team, March 28, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
2
Software Bug
on March 28, 2026
Posted by: Sanski
from Minnesota
Used this software several years for a small business. This year the software wouldn't let me e-file because of Form 8962. Online groups state its a bug that didn't get addresses in weekly updates. Had to file by paper to complete this year.
Pros: Easy to import documents
Cons: Time consuming
Value
3
Response from HRBlockBy Maria, Social Media Team, March 28, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Tom Oak Creek
from Oak Creek, WI
Verified Purchase:Yes
I bought the program in November and have been happy with the program.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Maria, Social Media Team, March 28, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock