Customer reviews from HRBlock
H&R Block - Tax Software Premium 2020 - Mac OS
Average customer rating
4.3
(26,187 Reviews)
Rating breakdown 26,187 reviews
5 Stars
16,689
4 Stars
4,791
3 Stars
1,969
2 Stars
1,106
1 Star
1,632
81%of customers recommend this product.
(
8,409 out of
10,402)
Customer Reviews for H&R Block - Tax Software Premium 2020 - Mac OS
Posted by: DDSDave
from Arkansas
Verified Purchase:Yes
I’ve used H&R Block for many years and I’ve never been disappointed!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 27, 2026
Thank you for your positive feedback! We're glad to hear that you had a good experience with us. Your input is valuable to us, and we're here to assist you in any way we can. We appreciate your business and look forward to serving you again soon!
Written by a customer while visiting HRBlock
Customer Rating
4
Why would a financial institution blackball H R Bl
on March 26, 2026
Posted by: Anonymous
from Battle Ground WA
Verified Purchase:Yes
I am a repeat customer and experienced a problem with the download of a financial institution's data because they had either not been asked or refused to participate with H R Block's program. Since this happened last year as well, non-participation by any financial institution should be a non-starter. After entering pages of data I finally was able to submit the return to the IRS.
Pros: Easy to prepare
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Sierra, Social Media Department, March 27, 2026
Thank you for your positive feedback! We're glad to hear that you had a good experience with us. Your input is valuable to us, and we're here to assist you in any way we can. We appreciate your business and look forward to serving you again soon!
Written by a customer while visiting HRBlock
Customer Rating
1
Estimated Taxes portion is a disaster
on March 26, 2026
Posted by: Fredamania
HR Block why in the world did you change the Estimated Tax part of the program to some goofy interview where you have to predict future unpredictable stuff. For years I used the -100% of last years taxes option- to figure out the Estimated Taxes so I won't have to pay a penalty. That is gone. After wasting hours trying to get the Estimated Taxes done I just threw in the towel and printed the 1040-ES form and even that is screwed up. Instead of printing the the amount of estimated taxes that I entered in the interview it just prints a zero. So now I will have to mark out the zero with a pen and write in the amount I calculated for the Estimated taxes. I spent more time doing the Estimated Taxes than the whole rest of the tax return.You really dropped the ball on this on.
Pros: Easy to import documents
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Maria, Social Media Team, March 28, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Linux user 2010
Verified Purchase:Yes
Not happy tax softwear should be able to be used on open source os like linux
Response from HRBlockBy Sierra, Social Media Department, March 27, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: FBRef
Verified Purchase:Yes
Program is generally easy to use and helps me minimize my taxes.
Response from HRBlockBy Sierra, Social Media Department, March 27, 2026
Thank you for your positive feedback! We're glad to hear that you had a good experience with us. Your input is valuable to us, and we're here to assist you in any way we can. We appreciate your business and look forward to serving you again soon!
Written by a customer while visiting HRBlock
Posted by: Gagets247
Verified Purchase:Yes
Back up plan, my normal tax prep person couldn’t do the taxes this year. Easy to follow. Detail oriented. Found a lot of items I would have missed.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 27, 2026
Thank you for your positive feedback! We're glad to hear that you had a good experience with us. Your input is valuable to us, and we're here to assist you in any way we can. We appreciate your business and look forward to serving you again soon!
Written by a customer while visiting HRBlock
Posted by: Shiai
from Baltimore MD
Verified Purchase:Yes
I switched from TurboTax and couldn’t be happier! Less expensive and able to operate with Windows 10.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 27, 2026
Thank you for your positive feedback! We're glad to hear that you had a good experience with us. Your input is valuable to us, and we're here to assist you in any way we can. We appreciate your business and look forward to serving you again soon!
Written by a customer while visiting HRBlock
Customer Rating
4
Very accurate, minor input annoyances, very good!
on March 27, 2026
Posted by: ByteMe45
from WI
Verified Purchase:Yes
It wasn’t obvious where to input the PIN we got from IRS so our return was rejected the first time we submitted. Some of the input screen had a confusing flow (HSA contribution, Sched. E, etc) and linking to external accounts for data download is still kludgy.
Pros: Easy to prepare, Maximizes refund
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 27, 2026
Thank you for your positive feedback! We're glad to hear that you had a good experience with us. Your input is valuable to us, and we're here to assist you in any way we can. We appreciate your business and look forward to serving you again soon!
Written by a customer while visiting HRBlock