Customer reviews from HRBlock
H&R Block - Tax Software Premium 2020 - Mac OS
Average customer rating
4.3
(26,143 Reviews)
Rating breakdown 26,143 reviews
5 Stars
16,662
4 Stars
4,780
3 Stars
1,967
2 Stars
1,103
1 Star
1,631
81%of customers recommend this product.
(
8,385 out of
10,374)
Customer Reviews for H&R Block - Tax Software Premium 2020 - Mac OS
Posted by: JohnDiBull
from Cranston ri
Verified Purchase:Yes
I have used H&R Block tax program and it's predisesor for at least 20 years. It is an accurate program and easier to use than others. Ì Would recommend it to others.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 27, 2026
Thank you for your positive feedback! We're glad to hear that you had a good experience with us. Your input is valuable to us, and we're here to assist you in any way we can. We appreciate your business and look forward to serving you again soon!
Written by a customer while visiting HRBlock
Posted by: mpf60
from Rockville, MD
Verified Purchase:Yes
I’ve been using HRB software for many years, after tiring of the competition’s product after they stripped out some small business features from their mid-level product to force self-employed folks to pay more for the next level up. HRB has served me very well. The interview works well and the program is well thought through. I did find a gap in the premium program this year: It doesn’t calculate income by quarter for purposes of determining underpayment penalty. I rolled over an IRA into a Roth in December, so needed to calculate income by quarter. HRB made me fill out the relevant IRS form, which was a bit confusing. I realize that’s not an everyday circumstance, but it’s not all THAT unusual, so I was disappointed in that one aspect. Other than that, I’m very pleased.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 27, 2026
Thank you for your positive feedback! We're glad to hear that you had a good experience with us. Your input is valuable to us, and we're here to assist you in any way we can. We appreciate your business and look forward to serving you again soon!
Written by a customer while visiting HRBlock
Posted by: Dont care about me
from Oregun
Verified Purchase:Yes
Found error in software, reported and it was fixed in later revision but no feedback??
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Sierra, Social Media Department, March 27, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: GASTEWARD
from Central Coast, CA
Verified Purchase:Yes
I have been using this for over 5 years and it works well. However, it does need work to satisfy taxpayers who have businesses. The home rental section needs to be a module that loads the previous years input and it needs to be designed to handle multiple properties. (Like advertised) Also, a summary page of all inputs for multiple years would be helpful.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 27, 2026
Thank you for your positive feedback! We're glad to hear that you had a good experience with us. Your input is valuable to us, and we're here to assist you in any way we can. We appreciate your business and look forward to serving you again soon!
Written by a customer while visiting HRBlock
Posted by: DDSDave
from Arkansas
Verified Purchase:Yes
I’ve used H&R Block for many years and I’ve never been disappointed!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 27, 2026
Thank you for your positive feedback! We're glad to hear that you had a good experience with us. Your input is valuable to us, and we're here to assist you in any way we can. We appreciate your business and look forward to serving you again soon!
Written by a customer while visiting HRBlock
Customer Rating
4
Why would a financial institution blackball H R Bl
on March 26, 2026
Posted by: Anonymous
from Battle Ground WA
Verified Purchase:Yes
I am a repeat customer and experienced a problem with the download of a financial institution's data because they had either not been asked or refused to participate with H R Block's program. Since this happened last year as well, non-participation by any financial institution should be a non-starter. After entering pages of data I finally was able to submit the return to the IRS.
Pros: Easy to prepare
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Sierra, Social Media Department, March 27, 2026
Thank you for your positive feedback! We're glad to hear that you had a good experience with us. Your input is valuable to us, and we're here to assist you in any way we can. We appreciate your business and look forward to serving you again soon!
Written by a customer while visiting HRBlock
Posted by: Linux user 2010
Verified Purchase:Yes
Not happy tax softwear should be able to be used on open source os like linux
Response from HRBlockBy Sierra, Social Media Department, March 27, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Ratings-Only Reviews
Based on the average of (16,480) ratings-only reviews
Overall Customer Rating
4.5
Would recommend? Yes
(
1,824 out of
2,031)
Value
4.4