Customer reviews from HRBlock
H&R Block - Tax Software Premium 2020 - Mac OS
Average customer rating
4.3
(26,097 Reviews)
Rating breakdown 26,097 reviews
5 Stars
16,639
4 Stars
4,772
3 Stars
1,963
2 Stars
1,096
1 Star
1,627
81%of customers recommend this product.
(
8,359 out of
10,341)
Customer Reviews for H&R Block - Tax Software Premium 2020 - Mac OS
Posted by: Leave unanswered
Verified Purchase:Yes
My tax guy does my return so I can't really answer your questions but everything seems to have worked great.
Response from HRBlockBy Max, Social Media Team, March 25, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Kostka
from Greater Pittsburgh metropolitan area
Verified Purchase:Yes
This program is great. A sequence of questions and easy navigation to do taxes. We like it a lot
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Maria, Social Media Team, March 25, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from USA
Verified Purchase:Yes
I've used HR Block Premium software for over 10 years. It is easy to use, pre-loads prior year information, has super step-by-step data input questions, provides help assistance, and has great tools for reporting. The refund was direct deposited within a week.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 25, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4
Very good but lacks easy access to supporting info
on March 25, 2026
Posted by: Tom 23
from North Providence, RI
Verified Purchase:Yes
Have been using your software for 10= years. It is very good and easy to use. My complaint relates to navigating through the return / worksheets when the return ifs not completed. Until the return is finished, it seems impossible to look at a page or particular schedule (i.e. Schedule A). It is necessary to go to the backup worksheets which are not always easy to access. Also, it would be nice to see a simplified tax calculation schedule--or at least find the worksheets for the tax calculations.
Value
4
Response from HRBlockBy Max, Social Media Team, March 25, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Knowereman26
from TN
Verified Purchase:Yes
The error checking needs more definitions of IRS acronyms and suggestions for correcting errors.
Pros: Easy to prepare, Easy to import documents
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
3
Response from HRBlockBy Maria, Social Media Team, March 25, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: 20plusyearuser
from Ohio
Verified Purchase:Yes
Not happy. Wanted to print only the first two pages of the 1040SR. Had to print all 9 pages of it. Multiple times. HP charges me by the page. Ink ain't cheap. Seriously considering switching programs next year. Trying to print the depreciation summary was a nightmare.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Maria, Social Media Team, March 25, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from St. George Ut
Verified Purchase:Yes
I have used H&R Block software for many years. So easy to use
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 25, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: jerrlee
from Ohio
Verified Purchase:Yes
I used Block tax preparation software this year and I find it easier to use than the Turbotax that I previously used for several years.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 25, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock