Customer reviews from HRBlock
H&R Block - Tax Software Premium 2020 - Mac OS
Average customer rating
4.3
(25,964 Reviews)
Rating breakdown 25,964 reviews
5 Stars
16,568
4 Stars
4,737
3 Stars
1,953
2 Stars
1,088
1 Star
1,618
81%of customers recommend this product.
(
8,286 out of
10,251)
Customer Reviews for H&R Block - Tax Software Premium 2020 - Mac OS
Posted by: rcusa
from Tinley Park, IL
Verified Purchase:Yes
I have used H&R Block Software for about 20 years, and it has never failed me.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Willie2955
from GA
Verified Purchase:Yes
Easy to use. Works with Windows 10. Switched from TirboTax for that reason.
Pros: Easy to prepare, Easy to import documents
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Oreland PA
Verified Purchase:Yes
First time working with HR Block Premium and working on a 1099 NEC format instead of W2’s my whole life. Worked out well and too care of the self employment FICA calculations . Worked out well.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Grr3
Verified Purchase:Yes
1. Hard to go back and add Long Term Care credit
2. Hard to go back add refunds to go to bank
3. Software does not handle IRS worksheets for lump sum deposit SS payments, must manually do 915 worksheets
USE TO GIVE YOU 5 STARS, NO MORE
2. Hard to go back add refunds to go to bank
3. Software does not handle IRS worksheets for lump sum deposit SS payments, must manually do 915 worksheets
USE TO GIVE YOU 5 STARS, NO MORE
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Mrnobody
Verified Purchase:Yes
Bought program after the start of the year but forms related to my business interests were not available until a subsequent update. Why nor available-delayed my filing and state tax completion.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Erie PA
Verified Purchase:Yes
Great software to work with. Would recommend it to anyone.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: CK2026
Verified Purchase:Yes
Have been using for a while. Filed taxes for a deceased person this year and it was a bit confusing. Could do better with instructions on signing and submitting.
Value
2
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from CT
Verified Purchase:Yes
Product is affordable, reliable and easy to use. Sometimes, better explanations on questions would be helpful. I've been using it for about 10-12 years
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock