Customer reviews from HRBlock
H&R Block - Tax Software Premium 2020 - Mac OS
Average customer rating
4.3
(25,964 Reviews)
Rating breakdown 25,964 reviews
5 Stars
16,568
4 Stars
4,737
3 Stars
1,953
2 Stars
1,088
1 Star
1,618
81%of customers recommend this product.
(
8,286 out of
10,251)
Customer Reviews for H&R Block - Tax Software Premium 2020 - Mac OS
Posted by: Anonymous
from Philadelphia PA
Verified Purchase:Yes
I buy this every year. Does my taxes as well as my daughter's with no issues.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Hillsboro, OR
Verified Purchase:Yes
I am not a tax expert but have a complicated return. Regular income, social security, stock rsu's, capital gains and a rental property. I have been using tax cut software for over 10 yrs and have never had a problem filing on my own. The interview format walks yiu through every step. Highly recommended. I am a customer for life.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from NYC, ny
Verified Purchase:Yes
Sometimes more explanation needed for an info to be entered. For example, 1099-nec business income for NJ: there are some legitimate deductions that would be nice to have listed on the same screen where this income is entered, or immediately previous screen. For instance solo 401k contributions. It is still debated by different sources. But tax software is supposed to know better.
Pros: Fast
Cons: Doesn't maximize refund
Value
4
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from NJ
Verified Purchase:Yes
Many features are better than in previous years. But I will not give you Five Stars until you stop rounding everything to dollars. Why don't you allow me to be exact? I honestly don't understand.
Pros: Easy to import documents
Cons: Time consuming
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from California
Verified Purchase:Yes
I have used this product for more than 20 years and it’s always a reliable friend .
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Sadtaxpayer12
Verified Purchase:Yes
I still like the program, but this year's version has several annoying quirks. Most annoying is the accuracy review, which repeatedly tells me to review imported data with red ❗ next to them EVEN THOUGH THERE AREN'T ANY!! And repeatedly reminds me to check the figure in box 1 of my 1099, EVEN THOUGH I HAVE ALREADY CHECKED IT THREE TIMES. In addition, my return was rejected because the program included my address where the IRS didn't want it. Finally, it tried to get me to file on paper because of something to do with PTP. I realize this is all very complex, but I expect more from Block.
Pros: Easy to import documents
Value
4
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Philadelphia
Verified Purchase:Yes
I have used H&R for severa; years and never disappointed
Pros: Easy to import documents
Value
4
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from PA
Verified Purchase:Yes
Have used H&R block software for over 15 years. Great product.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock