Customer reviews from HRBlock
H&R Block - Tax Software Premium 2020 - Mac OS
Average customer rating
4.3
(25,786 Reviews)
Rating breakdown 25,786 reviews
5 Stars
16,468
4 Stars
4,695
3 Stars
1,933
2 Stars
1,079
1 Star
1,611
81%of customers recommend this product.
(
8,194 out of
10,140)
Customer Reviews for H&R Block - Tax Software Premium 2020 - Mac OS
Posted by: Uscar
Verified Purchase:Yes
I have been using H&R Block tax software for years to complete my taxes and I can say it is to use and received my tax refund within a week.
Response from HRBlockBy Max, Social Media Team, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5
Intuitive and handles any situation you might have
on March 20, 2026
Posted by: MGrus628
from St Louis
Verified Purchase:Yes
Software has become easier and easier to use. I don't know why anyone would pay for tax preparation when this software allows anyone to do their own taxes. Especially now that the standard deductions are so high and itemizing has become a thing of the past.
Pros: Easy to prepare, Fast
Value
5
Response from HRBlockBy Max, Social Media Team, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
1
Very confusing and hard to use
on March 20, 2026
Posted by: jas87
I never felt comfortable with the way the program operated that my information was being enter correctly. I had to keep pulling the total form up to check on the entry's. I will upgrade to win 11 next year and go back Turbo tax
Value
1
Response from HRBlockBy Eva, Social Media Department, March 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Texas
Verified Purchase:Yes
I have been using this software for several years. It is thorough and user friendly.
Pros: Easy to prepare, Maximizes refund, Fast
Value
5
Response from HRBlockBy Max, Social Media Team, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Skip55
from Trxas
Verified Purchase:Yes
I got this to replace another program that had become unusable ànd am very happy with it.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Elsaed
from NY
Verified Purchase:Yes
Have been using H&R Block tax software since TaxCut...absolutely pleased.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Ocala, FL
Verified Purchase:Yes
I’ve used their tax program every year since at least. 2015. It’s easy to use, does a great job of reviewing your return for any possible errors or red flags that might trigger and IRS question. I’ve never had a single issue and trust their software. Highly recommend. My only negative is it’s getting too pricey.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
3
Response from HRBlockBy Corrina, Social Media Department, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
Easy to load, download last years data, complete inputs/updates, and complete online filing.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock