Customer reviews from HRBlock
H&R Block - Tax Software Premium 2020 - Mac OS
Average customer rating
4.3
(25,786 Reviews)
Rating breakdown 25,786 reviews
5 Stars
16,468
4 Stars
4,695
3 Stars
1,933
2 Stars
1,079
1 Star
1,611
81%of customers recommend this product.
(
8,194 out of
10,140)
Customer Reviews for H&R Block - Tax Software Premium 2020 - Mac OS
Posted by: jj52
Verified Purchase:Yes
The product indicated errors on the form but would not permit me to manually correct the error making filing impossible for a state taxes.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Eva, Social Media Department, March 20, 2026
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Grand Prairie. TX
Verified Purchase:Yes
It would be nice if the program would also handle basic trust forms. I currently work them using this program and transfer results to 1041 forms
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5
Best for Preparing Your Own Tax Return
on March 20, 2026
Posted by: RLScott
We have been using H&R Block Tax Software since 2009. It is very user friendly and easy to use. Just follow the instructions as you go and the built-in forms are all automatically filled in for you. Great product.
Pros: Easy to prepare, Easy to import documents
No, I would not recommend this to a friend.
Value
5
Response from HRBlockBy Max, Social Media Team, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: yeh2
Verified Purchase:Yes
The software works well and is easy to use; however its always best to double-check the entries to make sure they are accurately being reported.
Response from HRBlockBy Corrina, Social Media Department, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anon Emous
from SE U.S.
Verified Purchase:Yes
We’ve used H&R Block tax return software for years with perfect results. As far as I can tell, it’s totally accurate. Easy to navigate. Just answer the questions, supply inputs, and the software does the rest. For someone who hates math, it’s the best!
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Max, Social Media Team, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
1
on March 20, 2026
Posted by: What a di
absolutely terrible.
I have used HR Block for 20 years. This year, the program is a mess. I can open a schedule D to amend it. Can't even print estimate vouchers to make estimate payment.
I'm going to try turbo tax next year....
what a disappointment
Can't even submit the review without issues....
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Eva, Social Media Department, March 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Another Victim of Bessent
Verified Purchase:Yes
Very disappointed in the product this year mainly because of poor navigation, low-rent interface and frequency of updates.
Response from HRBlockBy Eva, Social Media Department, March 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Jodi LM
from IL
Verified Purchase:Yes
We have used this program every year and it makes the process very easy.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Maria, Social Media Team, March 21, 2026
Jodi, we’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock