Customer reviews from HRBlock
H&R Block - Tax Software Premium 2020 - Mac OS
Average customer rating
4.3
(25,702 Reviews)
Rating breakdown 25,702 reviews
5 Stars
16,413
4 Stars
4,678
3 Stars
1,928
2 Stars
1,078
1 Star
1,605
81%of customers recommend this product.
(
8,148 out of
10,089)
Customer Reviews for H&R Block - Tax Software Premium 2020 - Mac OS
Posted by: measfa
from united states
Verified Purchase:Yes
Fails to show work. Many items that can be done automatically are left to the user to puzzle out. Errors in estimated taxes. Very difficult to directly access any specific item.
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Eva, Social Media Department, March 20, 2026
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Posted by: TM53
from Milwaukee, Wisconsin
Verified Purchase:Yes
It worked out well. I have used this software for the last several years and it has always worked well.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Maria, Social Media Team, March 21, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Ckonopkachask
from Durham NC
Verified Purchase:Yes
I have been using Tax Cut then H&R Block tax software for years. It makes doing my taxes so easy.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
There are several bugs in the software that can lead to problems.
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Eva, Social Media Department, March 20, 2026
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Posted by: steph0612
from Olney, MD
Verified Purchase:Yes
Good overall but still buggy on the Mac. Downloading and installing State still doesn't work properly. I always purchase the premium edition with State included and each year I have to call support to give me a direct download link for State.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Maria, Social Media Team, March 20, 2026
Steph, thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Mike in Paris TN
from Paris, TN
Verified Purchase:Yes
Easy to follow instructions and complete the return
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: T L Pippin
Verified Purchase:Yes
I have been using this software for at least 20 years and it is easy to use.
Response from HRBlockBy Max, Social Media Team, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Lakho
Verified Purchase:Yes
It was not very easy to operate the program. If I went back the whole thind started again.
Response from HRBlockBy Eva, Social Media Department, March 20, 2026
Thank you for taking the time to rate your experience with us. We appreciate your feedback and your business. While we aim for 5-star satisfaction, we're always looking for ways to improve. If there's anything specific you'd like to share with us to help us better meet your expectations, please don't hesitate to reach out to our support team at 1-800-472-5625.
Written by a customer while visiting HRBlock