Customer reviews from HRBlock
H&R Block - Tax Software Premium 2020 - Mac OS
Average customer rating
4.3
(25,624 Reviews)
Rating breakdown 25,624 reviews
5 Stars
16,382
4 Stars
4,657
3 Stars
1,917
2 Stars
1,073
1 Star
1,595
81%of customers recommend this product.
(
8,117 out of
10,040)
Customer Reviews for H&R Block - Tax Software Premium 2020 - Mac OS
Posted by: bernieblowsgobs
from Tug Hill New York
Verified Purchase:Yes
I had used turbo tax for years until intuit restricted use to windows 11 (yech). I reviewed different tax programs and settled on HR due to the suitability with the past tax report info. Different but yet the 'same' approach-guided questions to input data info into the already transferred forms. Overall, a mildly tedious effort but that is what tax forms are. Completed the taxes in roughly the same amount of time as previous years.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 17, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Illinois
Verified Purchase:Yes
Works good for me. I have 2 schedule C and farm income
Pros: Easy to prepare, Fast
Value
5
Response from HRBlockBy Max, Social Media Team, March 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5
Easy to install and use
on March 17, 2026
Posted by: streetrodder
from Austin, TX
Just finished my 2025 taxes with this product. Not only does it pull my financial info in (SSA, IRA, Brokerage/etc.) it calls out the most common issues and highlights issues to resolve. When my return was declined due to a missing IP Pin, the product gave specific directions for me to retrieve one and my return was then accepted. Very happy with this product.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Lar78
from Hemet,Ca
Verified Purchase:Yes
Easy to use make sure you read when you enter information.
Pros: Fast
Cons: Hard to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5
Works great except when you input zero into data .
on March 17, 2026
Posted by: Anonymous
from Michigan
Verified Purchase:Yes
I have used H&R Block software for a number of years. I like the way it just asks questions and you just fill the data into the blanks.
What I didn't like was doing a review of federal taxes it gave me a warning for interest income that I recorded as 0 (zero). It wouldn't submit the taxes that way. The only way I could proceed was to blank out the field. To me zero is a valid answer and shouldn't have caused such a major issue.
What I didn't like was doing a review of federal taxes it gave me a warning for interest income that I recorded as 0 (zero). It wouldn't submit the taxes that way. The only way I could proceed was to blank out the field. To me zero is a valid answer and shouldn't have caused such a major issue.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: BigJoey
from The Mitten
Verified Purchase:Yes
Very in-depth, but very time consuming. So many sub- routines to have to go through. In addition to buying the program, then you have to pay them again in order to file it when you’re done.
Pros: Easy to prepare, Maximizes refund
Cons: Time consuming, Hard to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 17, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: tusl
Verified Purchase:Yes
I have used H&R block tax software for 8 years or so. I found this years version to take more time to complete with more questions; especially my state return. I found I had more questions that I had to look up outside the software and it was far too time consuming. It seemed the main reason I buy software in the first place and do my own taxes was disappearing, and will consider taking my taxes to my tax guy next year because it took too much of my time. There should be more "explain more" or "learn more" tabs in the state program so I could clarify questions quickly and move on. Overall, a disappointing year for tax software performance, though I was able to complete a good return in the end.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Eva, Social Media Department, March 20, 2026
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Posted by: Takes
from Il
Verified Purchase:Yes
I've used this for years because it's been easy-to-use
Pros: Easy to prepare
Response from HRBlockBy Maria, Social Media Team, March 20, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock