Customer reviews from HRBlock
H&R Block - Tax Software Premium 2020 - Mac OS
Average customer rating
4.3
(25,488 Reviews)
Rating breakdown 25,488 reviews
5 Stars
16,315
4 Stars
4,632
3 Stars
1,900
2 Stars
1,063
1 Star
1,578
81%of customers recommend this product.
(
8,045 out of
9,943)
Customer Reviews for H&R Block - Tax Software Premium 2020 - Mac OS
Posted by: TommyWma
Verified Purchase:Yes
I've been using HR Block Premium Federal & State for years and I find it pretty easy to use, very thorough and as far as I know very accurate. It's "the one".
Pros: Easy to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Sierra, Social Media Department, March 13, 2026
Thank you for your positive feedback! We're glad to hear that you had a good experience with us. Your input is valuable to us, and we're here to assist you in any way we can. We appreciate your business and look forward to serving you again soon!
Written by a customer while visiting HRBlock
Posted by: Big2
from NY
Verified Purchase:Yes
I would give it a 5 stars because of unable to calculate form K1. Enter invalid data to bypass the error.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Tra Social Media Team, March 13, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Larry8243
from Boise, ID
Verified Purchase:Yes
I must print and mail my federal return because H&R Block software cannot accurately calculate the Premium Tax Credit? I have been using H&R Block desktop software for 30+ years, but next year, I will purchase Turbotax!
Pros: Easy to prepare
Cons: Time consuming, Doesn't maximize refund
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Tra Social Media Team, March 13, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: No feedback just ad copy
Verified Purchase:Yes
I have used HRBlock software to do my taxes for many years. It works well for me and I will probably continue to use it as long as I have income.
Response from HRBlockBy Sierra, Social Media Department, March 13, 2026
Thank you for your positive feedback! We're glad to hear that you had a good experience with us. Your input is valuable to us, and we're here to assist you in any way we can. We appreciate your business and look forward to serving you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from PA
Verified Purchase:Yes
been using HR BLOCK to do my taxes for years. Never a problem.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 13, 2026
Thank you for your positive feedback! We're glad to hear that you had a good experience with us. Your input is valuable to us, and we're here to assist you in any way we can. We appreciate your business and look forward to serving you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
I have used your software for several years, and find it user friendly. Continued to be disappointed with the requirement to pay additional fees to file a state tax return
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, March 13, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Tulsa, OK
Verified Purchase:Yes
Great overall package for Federal and State. I do itemize-deductions and the step-by-step question process good for finding every possible deduction and tax credit. Also like the Audit Protection pledge also. I just wish there was discount package for multiple state filings.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 13, 2026
Thank you for your positive feedback! We're glad to hear that you had a good experience with us. Your input is valuable to us, and we're here to assist you in any way we can. We appreciate your business and look forward to serving you again soon!
Written by a customer while visiting HRBlock
Posted by: Jayb01
from Mobile, Al
Verified Purchase:Yes
The interview process worked well to address all my tax issues
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, March 13, 2026
Thank you for your positive feedback! We're glad to hear that you had a good experience with us. Your input is valuable to us, and we're here to assist you in any way we can. We appreciate your business and look forward to serving you again soon!
Written by a customer while visiting HRBlock