Customer reviews from HRBlock
H&R Block - Tax Software Premium 2020 - Mac OS
Average customer rating
4.3
(25,455 Reviews)
Rating breakdown 25,455 reviews
5 Stars
16,298
4 Stars
4,624
3 Stars
1,896
2 Stars
1,061
1 Star
1,576
81%of customers recommend this product.
(
8,026 out of
9,919)
Customer Reviews for H&R Block - Tax Software Premium 2020 - Mac OS
Customer Rating
3
Pretty Decent
on March 12, 2026
Posted by: Whatevs666
This program was basically pretty good. It missed a few things (like impossible drivers license expiration date) and didn't flag it as an error until I got to my state forms. Had to back track to correct it on the Fed form. Also, I want to be able to save a pdf in a format that I can retrieve without H&R Block software. I should be able to do that without opening the program.
Response from HRBlockBy Tra Social Media Team, March 13, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: TommyWma
Verified Purchase:Yes
I've been using HR Block Premium Federal & State for years and I find it pretty easy to use, very thorough and as far as I know very accurate. It's "the one".
Pros: Easy to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Sierra, Social Media Department, March 13, 2026
Thank you for your positive feedback! We're glad to hear that you had a good experience with us. Your input is valuable to us, and we're here to assist you in any way we can. We appreciate your business and look forward to serving you again soon!
Written by a customer while visiting HRBlock
Ratings-Only Reviews
Based on the average of (16,309) ratings-only reviews
Overall Customer Rating
4.5
Would recommend? Yes
(
1,727 out of
1,922)
Value
4.4