Customer reviews from HRBlock
H&R Block - Tax Software Premium 2020 - Mac OS
Average customer rating
4.3
(25,373 Reviews)
Rating breakdown 25,373 reviews
5 Stars
16,262
4 Stars
4,609
3 Stars
1,880
2 Stars
1,055
1 Star
1,567
81%of customers recommend this product.
(
7,983 out of
9,860)
Customer Reviews for H&R Block - Tax Software Premium 2020 - Mac OS
Posted by: CC34
from Fort Lauderdale, FL
Verified Purchase:Yes
First timer for H&R Block Premium software; formerly TurboTax. Impressed with all the features and benefits Premium provides. It would be more convenient to actually have the disc rather than the download. Excellent product nevertheless.
Pros: Maximizes refund
Value
5
Response from HRBlockBy Max, Social Media Team, March 8, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: 2025 Tax Software
from South Carolina
Verified Purchase:Yes
I think that using the H&R Block tax Software was very easy to follow and I feel like it has saved me time and money.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 8, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from MI
Verified Purchase:Yes
I have been using Block for decades and will continue to use them.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 8, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: kd5150
Verified Purchase:Yes
My only issue is that every year, the software wants to check the foreign address box on the federal return and I have to go in every time to uncheck that box, then tell it what my location actually is. Why is that?
Response from HRBlockBy Max, Social Media Team, March 8, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Binghamton, NY
Verified Purchase:Yes
I have been using H&R Block tax software since 2009. I always find the directions clear and easy to follow. Just click through each step and enter the appropriate information. Filing is easy and help is just a phone call away.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Department, March 10, 2026
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: JessNu
from Connecticut
Verified Purchase:Yes
I have been using this for years and I am very pleased.
Pros: Easy to prepare, Maximizes refund, Fast
Value
5
Response from HRBlockBy Max, Social Media Team, March 8, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Definitely Not satisfied
Verified Purchase:Yes
No help with the product. AI is lame! Had to submit by mail as the online bounced three times.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Max, Social Media Team, March 8, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize that you didn’t have a positive experience.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: HRB22
Verified Purchase:Yes
I use HRB to ensure I get updated tax changes to ensure I am in compliance with IRS rules.
Response from HRBlockBy Max, Social Media Team, March 8, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock