Customer reviews from HRBlock
H&R Block - Tax Software Premium 2020 - Mac OS
Average customer rating
4.3
(25,393 Reviews)
Rating breakdown 25,393 reviews
5 Stars
16,270
4 Stars
4,612
3 Stars
1,885
2 Stars
1,057
1 Star
1,569
81%of customers recommend this product.
(
7,993 out of
9,874)
Customer Reviews for H&R Block - Tax Software Premium 2020 - Mac OS
Customer Rating
5
If I get stuck on something I asked and keep going
on March 3, 2026
Posted by: Shiwi43
from Albuquerque NM
Verified Purchase:Yes
I am happy to have a software to help me do my own taxes.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, March 4, 2026
We are so happy to hear about your positive experience! We appreciate your time & business and thank you for taking time out of your day to provide us with valuable feedback!
Written by a customer while visiting HRBlock
Posted by: BentTax
from Oregon
Verified Purchase:Yes
This is my first time with H&R Block software and it did the job.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
4
Response from HRBlockBy Sydney, Social Media Department, March 4, 2026
We’re so happy to hear about your good experience! We appreciate your time & business and thank you for the valuable feedback! Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Hot Springs Arkansas
Verified Purchase:Yes
We have rental property and this program makes it so simple to complete my taxes. Answer the questions and the program completes the forms.
Pros: Easy to prepare, Maximizes refund, Fast
Value
4
Response from HRBlockBy Sydney, Social Media Department, March 4, 2026
We are so happy to hear about your positive experience! We appreciate your time & business and thank you for taking time out of your day to provide us with valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Torrington, WY
Verified Purchase:Yes
I have used this product for several years now. I have not found anything better. After the February 27th update my return sailed through the final check. The only thing I wish this program was better at is transfering recurring data from one year to the next.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, March 4, 2026
We’re so happy to hear about your good experience! We appreciate your time & business and thank you for the valuable feedback! Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: GWMS
from Oregon
Verified Purchase:Yes
I'm ready to move on to a different software provider for my future tax return needs.
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Ashley, Social Media Department, March 4, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
3
The premium H & R Block softwa need to be updated
on March 3, 2026
Posted by: Anonymous
from Broadview, IL
Verified Purchase:Yes
I have purchased this software for many years and I run into a problem. This year I received my first RMD , as also filled it on the 1040 form, but it was not clear to me if I needed also enter this on the 5329 form. Your software is not intuitive to tell me with a normal distribution (7) this form can be ignored. There is a note that say if you received a 1099 -R form your must answer on the next pages.
When I printed out the 5329 form, I noticed on page 3 at the top, states that if you did not receive an 1099-r you
must enter the information below.
When I printed out the 5329 form, I noticed on page 3 at the top, states that if you did not receive an 1099-r you
must enter the information below.
Pros: Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Ashley, Social Media Department, March 4, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Mr Oscar
Verified Purchase:Yes
Been using HR Block tax prep for about 15 years, still works good for me.
Response from HRBlockBy Ashley, Social Media Department, March 4, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
4
easy-to-use smooth understanding
on March 4, 2026
Posted by: Ladycola310
from Detroit mi
Always use this this ist ao easy to nevagate helps when I unsure i follow the program althea way with confirmation amn I don't miss out important saveings
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, March 4, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season! Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock