Customer reviews from HRBlock
H&R Block - Tax Software Premium 2020 - Mac OS
Average customer rating
4.3
(25,393 Reviews)
Rating breakdown 25,393 reviews
5 Stars
16,270
4 Stars
4,612
3 Stars
1,885
2 Stars
1,057
1 Star
1,569
81%of customers recommend this product.
(
7,993 out of
9,874)
Customer Reviews for H&R Block - Tax Software Premium 2020 - Mac OS
Posted by: Pete1711
from Indiana
Verified Purchase:Yes
H&R Block is great. Walks you through everything you need. Quick and efficient
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
4
Response from HRBlockBy Max, Social Media Team, March 3, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: xxxx22
Verified Purchase:Yes
generally good but I had to redo several entries because parts were left off. also, still waiting for refund
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Abigail, Social Media, March 2, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Goshen, IN
Verified Purchase:Yes
I’ve used the HRB software for nearly 20 years now, and have never been disappointed. High marks for accuracy and ease of use.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 3, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Wisconsin
Verified Purchase:Yes
Overall easy to use. There were some questions that I had that the software could not help with.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Abigail, Social Media, March 2, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: kls1
from Athens GA
Verified Purchase:Yes
I bought the program before the 1st of the year, when it was on sale. I have always used H&R's program. It is user friendly.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Abigail, Social Media, March 2, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5
Claiming and Filing of Safe Harbor Statement
on March 2, 2026
Posted by: Primitivo
from Bordentown New Jersey
The Safe Harbor Statement should be automatically included with the signed Federal Tax return and does not need to be seperately signed and uploaded prior to e-filing the Federal tax return. The system for claiming Safe Harbor should be seamless.without last minute intervention prior to E-filing.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 3, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: GmoneySac
Verified Purchase:Yes
Purchases every year in november december complete my taxes in january.But because of the eastern arm updates taken to late february early march.I cannot file my taxes till then very frustrating
Response from HRBlockBy Sydney, Social Media Department, March 2, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Kenedy Texas
Verified Purchase:Yes
I’ve used this service for years and have always felt confident in the results.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 3, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock