Customer reviews from HRBlock
H&R Block - Tax Software Premium 2020 - Mac OS
Average customer rating
4.3
(25,434 Reviews)
Rating breakdown 25,434 reviews
5 Stars
16,286
4 Stars
4,620
3 Stars
1,892
2 Stars
1,060
1 Star
1,576
81%of customers recommend this product.
(
8,013 out of
9,904)
Customer Reviews for H&R Block - Tax Software Premium 2020 - Mac OS
Posted by: Anonymous
from Georgia
Verified Purchase:Yes
I have been using H&R Block tax software for many years, going back to the days of Kiplinger Tax Cut. No issues with this software. Trusted name. Ease of use. Confidence in accuracy. Recommend.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Denver
Verified Purchase:Yes
Have used this program for years. Fairly easy to use. Consistent results, and appears to be well regarded by the IRS>
Pros: Maximizes refund, Easy to import documents
Value
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Midland,TX
Verified Purchase:Yes
Really like 2024 so tried 2025. I will say I manually inputted W-2 and 1099 in 2024. What a pain but that was in 2024 it exported them for 2025 SWEET!
Note we sent off on 3 February our refund was in the account on the 19th. Recommend Highly recommended Will be getting 2026 when available next year!!
Note we sent off on 3 February our refund was in the account on the 19th. Recommend Highly recommended Will be getting 2026 when available next year!!
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Missouri
Verified Purchase:Yes
I bought this for my state taxes and it won't let me select my state. Ill have to mail it in....
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Max, Social Media Team, March 1, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize that you didn’t have a positive experience.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Pennsylvania
Verified Purchase:Yes
The program has a flaw when calculating EIC for single person. Rejects filing saying not live in USA at least 6 months but there is no place to enter that you did live in USA. Had to go into form to find where to enter
Cons: Doesn't maximize refund, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Max, Social Media Team, March 1, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize that you didn’t have a positive experience.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: b4pilot
Verified Purchase:Yes
I've used H & R Block software since 2010 or earlier. It has always been easy to use and given me a maximum refund or minimum amount due, depending on the year and my income.
Response from HRBlockBy Lexis, Social Media Team, March 1, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience at H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Aml this is my nickname
Verified Purchase:Yes
The program taxed the state refund on the federal return. I did not itemize last year so that refund is not taxable. You have never done that before. What's up with that?
Response from HRBlockBy Max, Social Media Team, March 1, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize that you didn’t have a positive experience.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: SOGreview
from Columbus, Ohio
Verified Purchase:Yes
I was a long term Turbo Tax user. Turbo Tax worked great. I am a retired/disable computer consultant and CANNOT APPROVE MICROSOFT WINDOWS 11 for my remaining "customers". By making their product Windows 11 only they are ignoring about half their customer base that either choose to not upgrade to W11 or cannot without purchasing expensive hardware. Rather than do my taxes manually I chose yours because it would still operate on Windows 10. Your software did the job well but was confusing enough that I couldn't give it a 5 star. I am recommending your software to all of those who ask me.
Pros: Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Lexis, Social Media Team, March 1, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock