Customer reviews from HRBlock
H&R Block - Tax Software Premium 2020 - Mac OS
Average customer rating
4.3
(25,434 Reviews)
Rating breakdown 25,434 reviews
5 Stars
16,286
4 Stars
4,620
3 Stars
1,892
2 Stars
1,060
1 Star
1,576
81%of customers recommend this product.
(
8,013 out of
9,904)
Customer Reviews for H&R Block - Tax Software Premium 2020 - Mac OS
Posted by: jimm4748
from Example: New York NY
Verified Purchase:Yes
I bought this because it runs on Windows 10. TurboTax requires Windows 11, which I don't have. I'm very happy with your product.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from San Diego
Verified Purchase:Yes
Easiest, and most efficient software.
Guides one thru assuring that all income, deductions and credits are considered.
Guides one thru assuring that all income, deductions and credits are considered.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Huntsville Al
Verified Purchase:Yes
H&R Block Premium 2025 Software made my tax filing expense stress free.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: DuyThai
from Sẵn carlos, ca
Verified Purchase:Yes
I bought it couple weeks ago, filed my tax both federal and state successfully, got refund.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Lexis, Social Media Team, March 1, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience with H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from PA
Verified Purchase:Yes
The program allowed me to complete my taxes with friendly advice that guided me through the process. There were constant updates that kept me informed of changes in rules and regulations as they happened in almost real time.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Jack1911
Verified Purchase:Yes
I was satisfied with this software. There were only two features that could stand improvement. (1) When you are asked on the federal return to enter your medical expenses, that amount is added to the Medicare contribution s to calculate a total of medical expenses entered on your state return. My state reimburses me for Medicare expenses, so when doing my state return I have to go back to the federal return to subtract the reimbursed amount from my medical expenses in order to be truthful on my state return. It would be better if the state return program asked if I was reimbursed for Medicare expenses. (2) When the state return program asks for the portion of retirement income earned as a state employee, it should be explicit that it wants the dollar amount, not the percentage.
Response from HRBlockBy Lexis, Social Media Team, March 1, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: FrequentUser2
from Downingtown, PA
Verified Purchase:Yes
FUSTRATING...
Could not open last years tax return to start new return for many weeks. I would receive error message about bad file. I tried option of opening prior years PDF and software did not convert basic information. Software was finally able to open last years file after first software update in January.
I still cannot finalize the planning section with message...
"Completed Planning Topics
This interview isn't final. Visit the Update Center for release dates."
Otherwise software is only average.
Ohhh... Try selecting a nickname for review
complete
Could not open last years tax return to start new return for many weeks. I would receive error message about bad file. I tried option of opening prior years PDF and software did not convert basic information. Software was finally able to open last years file after first software update in January.
I still cannot finalize the planning section with message...
"Completed Planning Topics
This interview isn't final. Visit the Update Center for release dates."
Otherwise software is only average.
Ohhh... Try selecting a nickname for review
complete
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 1, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize that you didn’t have a positive experience.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Michigan
Verified Purchase:Yes
Always easy to get my taxes completed; importing previous year data is time saver.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock