I used this software 2 weeks ago and my refund has already been approved. It was easy to navigate and asked all of the appropriate questions to get me the best refund. I have used this software for 3 years now and I will buy it again next year.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
The only problem I had with the software was it generated a form 8606 for an IRA THAT HAS ALWAYS BEEN TAXABLE. AI told me to delete the form if I was sure it was taxable income. As a retired Enrolled Agent and a former Bloch preparer I wonder how many people doing your program even know what an 8606 form is. Most would have taken the big refund and create an IRS NIGHTMARE FOR THEMSELVES ! This issue needs to be addressed.
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
If doing taxes yourself, a program is must have. I wish there was a way for the program to ask a few key questions and eliminate having to read through so many screens that don't apply
Pros: Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!