Customer reviews from HRBlock
H&R Block - Tax Software Premium 2020 - Mac OS
Average customer rating
4.3
(25,434 Reviews)
Rating breakdown 25,434 reviews
5 Stars
16,286
4 Stars
4,620
3 Stars
1,892
2 Stars
1,060
1 Star
1,576
81%of customers recommend this product.
(
8,013 out of
9,904)
Customer Reviews for H&R Block - Tax Software Premium 2020 - Mac OS
Posted by: TaxCut 2026
from Cincinnati Ohio
Verified Purchase:Yes
I have been using this tax warehouse for over 30 years.It has always been friendly, accurate and a good value. I have had occasion to use other home pc tax software and have found that the HR Block tax software was a better fi t for me and my family.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Daphne, Alabama
Verified Purchase:Yes
Perfect is all whatever. I’ve been using H&R Block software at home along with tax cut for many many many years.
Pros: Easy to prepare, Maximizes refund, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Steve6367
from Madison, WI
Verified Purchase:Yes
This program makes doing my tax returns very easy and It makes sure that I haven't overlooked anything.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Spokane WA
Verified Purchase:Yes
This is the best software I have ever used or found. It is simple to use and always does the best work to inform me of all my areas for deductions and income.
Pros: Easy to prepare, Maximizes refund
Value
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Elza77
from Rice Lake WI
Verified Purchase:Yes
I have used Block tax software for years and refuse to use anything else.
Pros: Easy to prepare, Maximizes refund, Fast
Value
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Idaho
Verified Purchase:Yes
Have used H&R software for many years since I found error in a major competitors software. While I find some parts less clear than others the software gets you to the right place. Each year it seems I have to call once to clarify instructions that don't work.. Have always had good people with helpful answers. It ain't perfect but it is better than good enough!! Be very careful of TurboTax; they have lots of problems and very unhelpful people on their phones.
Pros: Easy to prepare
Cons: Time consuming
Value
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: DontGetHRBlock
Verified Purchase:Yes
Used the software for two years. Now on the third year and there is a bug in their system that doesn’t allow efile. Spent over 8 hours trying to resolve the issue and contacted support that is absolutely useless. The support agents don’t know how their own software functions and they don’t read the messages you send. Not returning to this software in the future.
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Eva, Social Media Department, February 28, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Bloomington, In
Verified Purchase:Yes
Worked well. 1099 Int form. Account number. Federal ID or the company ID number? Would not transfer information from last to present program. Filing taxes and paying taxes. Not sure how choices would follow whether to file on line, pay on line. Final check before filing. Can't tell what was wrong or missing. The program should take you directly to where the issue or mistake is and explain what is needed. You end up guessing and trying answers until the program is satisfied.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock