Customer reviews from HRBlock
H&R Block - Tax Software Premium 2020 - Mac OS
Average customer rating
4.3
(25,434 Reviews)
Rating breakdown 25,434 reviews
5 Stars
16,286
4 Stars
4,620
3 Stars
1,892
2 Stars
1,060
1 Star
1,576
81%of customers recommend this product.
(
8,013 out of
9,904)
Customer Reviews for H&R Block - Tax Software Premium 2020 - Mac OS
Posted by: Anonymous
from Kentwood Louisiana
Verified Purchase:Yes
Have been using since it was Tax Cut. Worked great every year.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: mrtttt
from wisconsin
Verified Purchase:Yes
there is so much typing when your product was used the prior year - it does bring forward your Drivers License , bank account # etc, also your state efile prices are to high especially when we had to buy the software - also does not create federal estimates
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Eva, Social Media Department, February 28, 2026
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Customer Rating
1
Disappointment
on February 27, 2026
Posted by: Ed1619
from Tennessee
I bought the H&R block software only to learn that it does not have all the features to complete your return without having to manually enter your information. I'm speaking about importing your financial data from Wells Fargo Clearing Services which the company was not in the financial drop-down menu. File a trouble ticket on 2/20 and was told someone will reach out in 5 days. No one has as of 2/28. Problem was not addressed in the last update. Will not buy this software again do to what seem a lack of instress in addressing users problem(s).
Cons: Time consuming, Hard to import documents
Value
1
Response from HRBlockBy Eva, Social Media Department, February 28, 2026
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Customer Rating
5
H&R Block Tax software makes it easy to file
on February 27, 2026
Posted by: Auntnank
from New York
I like the way this software walks you through what you need to file your taxes. I have been using it now for a few years and feel confident it has helped me get the best results.
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Las Vegas
Verified Purchase:Yes
Have used H&R Block software for many years. Always accurate and easy to complete and file my taxes. Thanks for all you do to keep it current and user friendly.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
1
on February 28, 2026
Posted by: tax 4me 2027
from WASHINGTON
You did not satisfied my needs The software is expensive and I could not e file
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Eva, Social Media Department, February 28, 2026
Thank you for sharing your feedback with us. We understand that pricing is an important factor for our customers, and we're sorry to hear that you found our services expensive. We continually strive to provide value for our clients while maintaining the quality of our services. If you have any specific concerns or questions about pricing, please don't hesitate to reach out to us at 1-800-472-5625. We're here to help in any way we can.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Texqs
Verified Purchase:Yes
Easy app for a hard task.I feel good that nothing jas been forgotten and I have the lowest taxes possible.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Jackson, Louisiana
Verified Purchase:Yes
Great software but this year when I downloaded and opened my prior year information was not there. I was disappointed because I had to renter all the information 🙈
Pros: Easy to prepare, Fast
Cons: Hard to import documents
Value
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock