Customer reviews from HRBlock
H&R Block - Tax Software Premium 2020 - Mac OS [Digital]
Average customer rating
4.3
(24,729 Reviews)
Rating breakdown 24,729 reviews
5 Stars
15,905
4 Stars
4,479
3 Stars
1,813
2 Stars
1,013
1 Star
1,519
81%of customers recommend this product.
(
7,613 out of
9,411)
Customer Reviews for H&R Block - Tax Software Premium 2020 - Mac OS [Digital]
Posted by: mike_fold
from Cleveland, OH
Verified Purchase:Yes
User friendly and intuitive. Been using for 6 years. Offers all the schedules I need.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Joy Social Media Team, November 10, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: PT109a
Verified Purchase:Yes
easy to use software. double checkes my information for mistakes and easy E Enroll
Response from HRBlockBy Joy Social Media Team, November 10, 2025
Hi, thank you for leaving a review! We're glad to hear that you had a positive experience with H&R Block. Your satisfaction is important to us, and we're grateful for your feedback. We look forward to your next visit!
Written by a customer while visiting HRBlock
Posted by: dumb123456789
Verified Purchase:Yes
Second year in a row that I have paid for e-filing and not been able to use it
Response from HRBlockBy Abigail W, Social Media, November 11, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Blocker in progress
Verified Purchase:Yes
I have not bought the 2025 version yet. The 2024 version was very good.
Pros: Fast
Value
3
Response from HRBlockBy Joy Social Media Team, November 14, 2025
Hi, thank you for sharing your positive experience with us! We're delighted to hear that you had a good visit. Your feedback is valuable to us, even if the rating is less than 4 stars. If there's anything specific we can assist you with, please let us know in your customer satisfaction survey. We appreciate your business and look forward to serving you again soon!
Written by a customer while visiting HRBlock
Ratings-Only Reviews
Based on the average of (16,141) ratings-only reviews
Overall Customer Rating
4.5
Would recommend? Yes
(
1,624 out of
1,811)
Value
4.4