Customer reviews from HRBlock
H&R Block - Tax Software Premium 2020 - Mac OS [Digital]
Average customer rating
4.3
(24,730 Reviews)
Rating breakdown 24,730 reviews
5 Stars
15,906
4 Stars
4,479
3 Stars
1,813
2 Stars
1,013
1 Star
1,519
81%of customers recommend this product.
(
7,614 out of
9,412)
Customer Reviews for H&R Block - Tax Software Premium 2020 - Mac OS [Digital]
Posted by: mikezxcvbnm
from new jersey
Verified Purchase:Yes
Some deficiencies:
In capital gain summary (such as gains reported to IRS) does not accommodate excluding wash sales.
In capital gain summary does not accommodate accrued interest premium
Provides no assistance in reconciling interest and sched D sales reported on Fed 1040 with state reporting
In capital gain summary (such as gains reported to IRS) does not accommodate excluding wash sales.
In capital gain summary does not accommodate accrued interest premium
Provides no assistance in reconciling interest and sched D sales reported on Fed 1040 with state reporting
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Andrea, Social Media Team, April 24, 2025
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time.
Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Posted by: MeganR15
from Fort Smith, AR
Verified Purchase:Yes
I’ve used H&R Block for years for my personal taxes. It is easy to follow and input your data.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Team, April 25, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Mikeeeeer
from Jacksonville, FL
Verified Purchase:Yes
Bought an EV in 2024, but you did NOT support forms 8911 for a home EV charger - TurboTax has that form
Pros: Easy to prepare
Cons: Doesn't maximize refund
Value
3
Response from HRBlockBy Eva, Social Media Team, April 25, 2025
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Ddhear
from Kannapolis NC
Verified Purchase:Yes
I have used H &R Block for several years. I do my own taxes and they make it so simple!
Pros: Easy to prepare
Cons: Hard to import documents
Value
5
Response from HRBlockBy Eva, Social Media Team, April 25, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Elaine73
from Berlin, WI
Verified Purchase:Yes
I bought H&R Block software again this year. It is the best!!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, April 25, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from South Carolina
Verified Purchase:Yes
Iuse H $ R block software every year. easy to understand and easy to use. some items can downloade directly from the institutions.ce
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
4
Response from HRBlockBy Eva, Social Media Team, April 25, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: MW95
from Saint Johns, FL
Verified Purchase:Yes
I've been using H&R Block software for years and I'm never disappointed.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra, Social Media Department, April 28, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: joe2025joe
Verified Purchase:Yes
Federal tax program works great and reasonably priced, State software works great overpriced, charged for each state software and then charged again for E Filing each state. E filing should be included with software purchase. I will not use the state tax software again at current pricing
Response from HRBlockBy Eva, Social Media Team, April 25, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock