Customer reviews from HRBlock
H&R Block - Tax Software Premium 2020 - Mac OS [Digital]
Average customer rating
4.3
(24,730 Reviews)
Rating breakdown 24,730 reviews
5 Stars
15,906
4 Stars
4,479
3 Stars
1,813
2 Stars
1,013
1 Star
1,519
81%of customers recommend this product.
(
7,614 out of
9,412)
Customer Reviews for H&R Block - Tax Software Premium 2020 - Mac OS [Digital]
Posted by: Beach girls7
from MA
Verified Purchase:Yes
I use this software every year to do my taxes and have been very satisfied. User interface is clear and simple. You can move through the preparation process as quickly as you want, if you’re experienced , or follow the many prompts if you want helpful tips.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Andrea, Social Media Team, April 21, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to serve you again soon!
Written by a customer while visiting HRBlock
Posted by: daven41
from Knoxville, TN
Verified Purchase:Yes
The program was very easy to use, informative, and very detailed.
Pros: Maximizes refund, Fast
Cons: Doesn't maximize refund, Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Hi, thank you for leaving a review! We're happy to hear that you had a great experience. Your satisfaction is our goal, and we're grateful for your business. Thank you for your valuable feedback, and we look forward to serving you again in the future!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Stafford, VA
Verified Purchase:Yes
I have used this product for years and am very happy with it.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Hi, thank you for leaving a review! We're happy to hear that you had a great experience. Your satisfaction is our goal, and we're grateful for your business. Thank you for your valuable feedback, and we look forward to serving you again in the future!
Written by a customer while visiting HRBlock
Posted by: Torly2
from Pittsboro NC
Verified Purchase:Yes
Your software is fine but I did have a harder time navigating through in some area's and it wouldn't let me delete forms even when I selected to delete. Also, in previous years my estimated tax for the upcoming year printed out with my Federal return but this year I had to figure out (wasn't an easy task) how to find and print them.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, April 21, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: MHP111
from LA
Verified Purchase:Yes
E-filing is still problematic. No clear flag or instructions as to need for an IP PIN or that a new IP PIN was needed. Took extra hours to determine and fix this issue. Finally found the solution on a Turbo Tax You Tube video.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Abbie- Social Media, April 21, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Mikehxgkdgksjtsjtsj
Verified Purchase:Yes
Works as always! This line is to have enough characters.
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Hello, thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Posted by: MDH3
Verified Purchase:Yes
I like the product but I think it can be simpler to use and more intuitive.
Response from HRBlockBy Asiya, Social Media Department, April 21, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
5
Easy to use and quick to complete if you are prep.
on April 18, 2025
Posted by: Cpwalter
from Easton, PA
Verified Purchase:Yes
I bought it with a discount offer which kept me a H&R user this year. Was easy to use as in past years. No complaints.
Pros: Easy to prepare, Fast
Value
5
Response from HRBlockBy Eva, Social Media Team, April 21, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock