Customer reviews from HRBlock
H&R Block - Tax Software Premium 2020 - Mac OS [Digital]
Average customer rating
4.3
(24,730 Reviews)
Rating breakdown 24,730 reviews
5 Stars
15,906
4 Stars
4,479
3 Stars
1,813
2 Stars
1,013
1 Star
1,519
81%of customers recommend this product.
(
7,614 out of
9,412)
Customer Reviews for H&R Block - Tax Software Premium 2020 - Mac OS [Digital]
Posted by: Anonymous
from Nebraska
Verified Purchase:Yes
I’ve used H&R Block Tax software for a number of years and II’ve been very happy every year.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Joy, Social Media Department, April 18, 2025
Thank you for your kind words! We're thrilled to hear that you had a great experience at H&R Block. Your satisfaction is our top priority, and we're grateful for your feedback. We look forward to serving you again in the future!
Written by a customer while visiting HRBlock
Posted by: DanHu
from California
Verified Purchase:Yes
Easy to use, and worked well (this year). No problems.
Pros: Easy to prepare, Easy to import documents, Fast
Value
5
Response from HRBlockBy Joy, Social Media Department, April 18, 2025
Thank you for your kind words! We're thrilled to hear that you had a great experience at H&R Block. Your satisfaction is our top priority, and we're grateful for your feedback. We look forward to serving you again in the future!
Written by a customer while visiting HRBlock
Posted by: Guppy55
from Seattle WA
Verified Purchase:Yes
We've been using H&R for years and it's served us very well.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 18, 2025
Thank you for your kind words! We're thrilled to hear that you had a great experience at H&R Block. Your satisfaction is our top priority, and we're grateful for your feedback. We look forward to serving you again in the future!
Written by a customer while visiting HRBlock
Posted by: Darggon
Verified Purchase:Yes
It was easy and straightforward to use. However I want the state filing to be included in the original purchase.
Response from HRBlockBy Joy, Social Media Department, April 18, 2025
Hi, thank you for sharing your positive experience with us! We're thrilled to hear that you had a great visit. Your feedback is greatly appreciated, and we're grateful for your business. We look forward to serving you again soon!
Written by a customer while visiting HRBlock
Posted by: fxsales
Verified Purchase:Yes
got me from point A to point B and helped lighten my bank account
Response from HRBlockBy Asiya, Social Media Department, April 18, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from new York, NY
Verified Purchase:Yes
I have used HR Block tax software for almost 20 years, it wsorks very well. occasionally a question might be clearer but pretty rare. although my taxes arer fairly simple, Soc Sec incone. retirement fund wiithdrawals, a few stocks, charitable donations, if i had to figure out the various supplementary forms, i would go crazy. auditrd 3 times. always had clean bill of health.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 18, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Rjmolk
from Milwaukee Wisconsin
Verified Purchase:Yes
Happy with product but could be less expensive and why do I have to pay to file state
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
3
Response from HRBlockBy Amy, Social Media Team, April 18, 2025
Thank you for sharing your feedback with us. We understand that pricing is an important factor for our customers, and we're sorry to hear that you found our services expensive. We continually strive to provide value for our clients while maintaining the quality of our services. If you have any specific concerns or questions about pricing, please don't hesitate to reach out to us at 1-800-472-5625. We're here to help in any way we can.
Written by a customer while visiting HRBlock
Customer Rating
4
Great to use, saved $$, just two minor glitches
on April 17, 2025
Posted by: Anonymous
from Vermont
Verified Purchase:Yes
Overall it was very good and found a good deduction I would have missed. I would give it 5 stars, but it created some confusion when it gave a warning after checking my SS taxes paid against my taxable income (0 since I put everything in a 401K), instead of my Social Security income (that included all my earnings). While it saved me money, the process for deducting Medicaid payments from my wife's income doing contract work was not clear for a bit.
Pros: Easy to prepare, Maximizes refund, Fast
Value
5
Response from HRBlockBy Amy, Social Media Team, April 18, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock