Customer reviews from HRBlock
H&R Block - Tax Software Premium 2020 - Mac OS [Digital]
Average customer rating
4.3
(24,730 Reviews)
Rating breakdown 24,730 reviews
5 Stars
15,906
4 Stars
4,479
3 Stars
1,813
2 Stars
1,013
1 Star
1,519
81%of customers recommend this product.
(
7,614 out of
9,412)
Customer Reviews for H&R Block - Tax Software Premium 2020 - Mac OS [Digital]
Posted by: Anonymous
from Idaho
Verified Purchase:Yes
I used another brand in college, but H&R block is SOOOO much easier to use. have used for over 10 years now and will continue.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, April 18, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Elmer2
from Atlanta
Verified Purchase:Yes
I was trying to find how or where I could go to have help with RMD's. I was passed to 3 different people and the last 2 said I needed to pay for help, and I bought the wrong program. I been with you for years and no help could be found. I even tried a more expensive program. No one was helpful and it took almost 2 hours to be told that.
Cons: Time consuming
Value
2
Response from HRBlockBy Amy, Social Media Team, April 18, 2025
Thank you for taking time to provide a rating! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Charlotte NC
Verified Purchase:Yes
Been a user for the past several years, and like the convenience.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, April 18, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: hrblk2024
Verified Purchase:Yes
The submitting worked as it should this year but my NY return got rejected because there were two copies of form IT112R submitted. I wasn't able to resubmit it after deleting the extra copy until my second state return was accepted. That seemed like a glitch to me. I was having flashbacks...
Response from HRBlockBy Andrea, Social Media Team, April 18, 2025
Thank you for taking the time to provide feedback! We appreciate your feedback and would like to ensure your complete satisfaction. Please contact our support team at 1-800-472-5625 so we can address any concerns you may have.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Sparta, NJ
Verified Purchase:Yes
I have been using this software for several years. It is easy to use and well laid out. Much better since they incorporate direct input form financial institutions.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, April 18, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: rjh55
from MA
Verified Purchase:Yes
I have been using Tax Cut and H&R Block tax software since 1988 and have never been disappointed.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, April 18, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: jccschmidt
Verified Purchase:Yes
Been using Block programs for years. Always satisfied!
Response from HRBlockBy Amy, Social Media Team, April 18, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Win86
from Greater Portland Maine
Verified Purchase:Yes
Always feel confident when I read the supporting documentation. The pledge to defend you in the event of an audit is reassuring.
Pros: Easy to prepare
Response from HRBlockBy Joy, Social Media Department, April 18, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock