Customer reviews from startech.com
StarTech.com - Thunderbolt 3 Dock - Dual Monitor 4K 60Hz TB3 Laptop Docking Station with DisplayPort
Average customer rating
3.5
(14 Reviews)
Rating breakdown 14 reviews
5 Stars
6
4 Stars
2
3 Stars
2
2 Stars
1
1 Star
3
Customer Reviews for StarTech.com - Thunderbolt 3 Dock - Dual Monitor 4K 60Hz TB3 Laptop Docking Station with DisplayPort
Customer Rating
1
This dock is not worth the money.
on April 30, 2023
Posted by: Mook
It makes noise, impossible to work when it is connected to my laptop. Will be advising my company to no spend money on these docks, very disappointed.
Response from startech.comBy Atha, Customer Support, May 17, 2023
Thank you for taking the time to leave a review for our TB3DOCK2DPPD. We are sorry to hear that you experienced difficulty with TB3DOCK2DPPD. Our Technical Advisors will be reaching out to you shortly.
Written by a customer while visiting startech.com
Customer Rating
5
Amazing
on April 17, 2018
Posted by: 11nivek11
I got this Dock because I got tired of constantly connecting and disconnecting my peripherals. Now i just pull one plug and I am on my way.
Written by a customer while visiting startech.com
Customer Rating
2
Great features but horrible noise
on July 6, 2022
Posted by: Asim
Summary: Great features, solid build quality but very loud coil whine.
Cons:
-If you have headphones or are in calls, or listening to music then it is fine, but if you are just trying to read emails/articles or prepare a presentation, it is very difficult to concentrate.
-The noise only happens when the Thunderbolt Cable is connected to a computer. As soon as you disconnect the laptop, it becomes silent.
-If you have headphones or are in calls, or listening to music then it is fine, but if you are just trying to read emails/articles or prepare a presentation, it is very difficult to concentrate.
-The noise only happens when the Thunderbolt Cable is connected to a computer. As soon as you disconnect the laptop, it becomes silent.
Pros: Solid build quality, great port selection, included USB C to DP cable, good weight so it doesn't move around like other docking stations. Matches a space gray Macbook pretty well.
Overall I cannot recommend this docking station unless you are always using headphones. I would recommend a USB C displaylink docking station like the Dell DS6000 series. It has all the same features, and is dead silent - only downside is that i supplies less bandwidth, but that tradeoff for a silent docking station is worth it.
Response from startech.comBy Atha, Customer Support, July 6, 2022
Thank you for taking the time to leave a review for our TB3DOCK2DPPD. We are sorry to hear that you experienced difficulty with TB3DOCK2DPPD. Our Technical Advisors will be reaching out to you shortly.
Written by a customer while visiting startech.com
Customer Rating
4
Great dock, loud coil whine
on September 10, 2022
Posted by: MBPUser
After going through several docks, this is the only one I've found that works reliably with two 4K60 monitors on a 2019 Macbook Pro - the others almost always have one port that fails to give a picture when the laptop or monitor is coming out of sleep mode or powering on, or has weird USB issues. This one is rock solid.
The only downside is there is a TON of coil noise, warbling all over the place presumably as the power load varies. Even placing it behind my desk, I could hear it above the noise of the desktop PC (containing four 7200 RPM hard drives and several fans) sitting next to my desk. Going from the other reviews, it looks like this is typical for this dock. So I'd guess you really need some place you can put this that's reasonably acoustically isolated from your usual seating position (in a different room, in some sort of enclosure), or be wearing headphones all the time.
Response from startech.comBy Atha, Customer Support, September 12, 2022
Thank you for taking the time to leave a review for our TB3DOCK2DPPD. We are sorry to hear that you experienced difficulty with TB3DOCK2DPPD. Our Technical Advisors will be reaching out to you shortly.
Written by a customer while visiting startech.com
Customer Rating
3
Great features and looks, strange noise
on October 12, 2022
Posted by: bra123
I love the features and looks of this dock but I'm so disappointed that it makes a squealing sound.
Is there a way this can be fixed ?
Response from startech.comBy Atha, Customer Support, October 12, 2022
Thank you for taking the time to leave a review for our TB3DOCK2DPPD. We are sorry to hear that you experienced difficulty with TB3DOCK2DPPD. Our Technical Advisors will be reaching out to you shortly.
Written by a customer while visiting startech.com
Customer Rating
1
This dock is not worth it.
on March 4, 2024
Posted by: Ehsan
It makes noise, impossible to work, no matter computer connected or not.
going to stop spend money on these docks for our company, very disappointed.
also having hard time with intel mac with two external display.
going to stop spend money on these docks for our company, very disappointed.
also having hard time with intel mac with two external display.
Response from startech.comBy Customer Support, March 11, 2024
Thank you for taking the time to leave a review for our TB3DOCK2DPPD. We are sorry to hear that you experienced difficulty with TB3DOCK2DPPD as this is not expected behavior for our docking station. Our Technical Advisors will be reaching out to you shortly.
Written by a customer while visiting startech.com