I've been trying to grow the herbs in my AeroGarden for over a year and haven't had the success I had hoped for (but I haven't given up) I threw my first batch away and started over a few months ago. 3 of the 5 are doing "OK" but so contacted your offices and 2 replacements were sent this week...I am not giving up and remaining hopeful.
Response from aerogrow.comBy Customer Service, February 10, 2021
We're sorry to hear your seed pods didn't grow as expected. We do have a 21-day germination guarantee where we will replace them if they don't sprout or die shortly after. Please contact our customer service team for replacement pods.
Product was leaking in package. Was half empty when it arrived
Response from aerogrow.comBy Customer Service, February 11, 2021
We’re so sorry to hear your order arrived damaged, and we wish to make this right. Please reach out to our customer service team via the contact form on our website so we can look into this further.
Doesn't seem to ja e ebeythingy tomatoes neef, which is disappointing.
Response from aerogrow.comBy Customer Service, February 23, 2021
We are so sorry to hear you didn't receive what you need to grow tomatoes. Please contact our customer service department so we can look up your order.
It’s similar to most liquid fertilizers on the market. No better, no worse, and somewhat more expensive. However, since I’m home bound during the pandemic I was glad to be able to get it quickly and easily online.
I would recommend this to a friend!
Response from aerogrow.comBy Customer Service, March 8, 2021
We're glad to hear you review since our customers are extremely improtant to us. Please reach out to our customer service team if you ever require any assistance.
It's easy to use and dose for my Aerogardens, but I'm not thrilled with the solids that have to be suspended every time I feed the plants. It tends to leave deposits in the grow bowl that have to be scraped off between plantings.
I would recommend this to a friend!
Response from aerogrow.comBy Customer Service, March 31, 2021
We are so sorry you are experiencing issues with your AeroGarden Liquid Nutrients. Please contact our customer service team either by the contact form or chat feature on our website so we can best assist.
Great product for all your plants- premixed makes it easy to use, no guess work or messy mixing involved. Refill the smaller aero garden 3 oz bottles to make light work of using and storing next to the Aerogarden unit.
The fluid's are nearly impossible to pour into anything with this container.
Response from aerogrow.comBy Customer Service, October 25, 2021
We are so sorry to hear you've had a negative experience. Please contact our customer service department on the Aerogarden website, so we can best assist.