It spills a lot bit when you try to pour it, better packaging could prevent this. Nice to have a large size of nutrients though for my collection of aerogardens.
Liquid is OK but my herbs didn't show at all.They are planted in about 4 week already.Looks like they are moldy.I will appreciated if you send me a replasment.
This is easy to use, but the sediment creates a mess in the Aerogarden bowl making it difficult to clean between crops. I also wonder if it's burning my herbs, even though I use the correct amount and the correct frequency.
Response from aerogrow.comBy Customer Service, July 21, 2020
ank you for sharing this feedback. We appreciate it. We're sorry to hear that you are seeing buildup around the AeroGarden. We do recommend setting the seed pods with the try desk on something like a cookie sheet so you can clean the bowl without interference from the roots. Please contact our customer service team for further assistance.
I received my Aero Garden liquid plant food, and it had a light tan color tone to it, as if it was a "weak" solution, even though I shook it gently to mix. I have used other Aero Garden liquid plant food bottles and it was a darker solution . Also, I get a white residue floating on top of and in the water AND on the sponges! I do not know what this is or how to avoid it happening, it happens EVEN though I sterilize it thoroughly in between "re starts"! I try to scrape it off with a toothpick, but not sure what is causing this!
Some of my sponges with fresh seeds don't even sprout! And I get a green algae on them, I guess from being so wet (water sogged)! I'm running out of sponges now.
Please advise. I have been very happily, successful previously, enjoying my salad. And I have (had to) "re start" every couple of weeks As There Has Been No Sprouting Results! Which is time consuming...and a waste if time and sponges!
I hope to hear from you soon. Thank You.
Sincerely, Janet Swearingen
Response from aerogrow.comBy Customer Service, August 14, 2020
We’re so sorry to hear you’re experiencing issues with your AeroGarden. Please reach out to our customer service team via the contact form on our website so one of our representatives can help troubleshoot.
We are so sorry to hear you've had a negative experience. Please contact our customer service department so we can make this right for you.
The nutrients are good however every bottle I’ve bought has gotten moldy inside after it’s been open for a few months. it’s way too expensive to have that happen. Others have had the same problem
Response from aerogrow.comBy Customer Service, November 13, 2020
We are so sorry to hear you've had a negative experience. We appreciate your feedback as our customers are very important to us. We were experiencing increased response times due to remote working. As we transition through this time, we are working diligently on quicker turn around. Please contact our customer service department so we can make this right for you.
Difficult to pour. Great to have a big bottle but when you pour it it goes everywhere Poor top design
I would recommend this to a friend!
Response from aerogrow.comBy Customer Service, November 23, 2020
We are so sorry to hear you've had a negative experience. We appreciate your feedback as our customers are very important to us. We were experiencing increased response times due to remote working. As we transition through this time, we are working diligently on quicker turn around. Please contact our customer service department so we can make this right for you.
The contents work great. The shape of the bottle requires some redesign because it is impossible, at least for me, to pour out the small amount of the liquid required to feed the AeroGarden without it dribbling and making a mess.
Response from aerogrow.comBy Customer Service, January 6, 2021
We have found that the Easy Feed Plant Food (Nutrients) Dispensers work very well for dispersing the nutrients to avoid making a mess.