Customer reviews from bosch-home.com
Bosch - Benchmark Series 19.4 Cu. Ft. French Door Built-In Counter-Depth Smart Refrigerator - Custom Panel Ready
Average customer rating
4.3
(34 Reviews)
Rating breakdown 34 reviews
5 Stars
21
4 Stars
8
3 Stars
2
2 Stars
1
1 Star
2
87%of customers recommend this product.
(
26 out of
30)
Customer Reviews for Bosch - Benchmark Series 19.4 Cu. Ft. French Door Built-In Counter-Depth Smart Refrigerator - Custom Panel Ready
Customer Rating
5
Bosch panel ready refrigerator
on November 24, 2023
Posted by: Jerry
I'm very happy with this refrigerator. It looks fantastic and beautifully integrates into my new kitchen with matching panels made by the cabinet company.
Written by a customer while visiting bosch-home.com
Customer Rating
4
New fridge
on December 11, 2023
Posted by: Dean B
[This review was collected as part of a promotion.] New Bosch fridge came with our new townhouse. so far so good. We had one issue with the fan rattling. However, Bosch sent out an appliance expert that helped us set the best modes/temps for our usage. Since, not one issue. Changed the filter and that was pretty easy. Plenty of online videos to show you how to handle simple issues. Hope to have the fridge for a long time.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
4
Nice fridge
on December 23, 2023
Posted by: Igor
Great fridge. We did have an issue within the first year though. The defrost broke but Bosch came and replace the part without any issues. Also the door are very heavy and don't have soft closing.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
4
Very Good Refrigerator
on January 9, 2024
Posted by: Dean
[This review was collected as part of a promotion.] Very good fridge from Bosch. Very functional and quality features. Only issue so far has been noisy ice maker fan. That was corrected by adjusting temp of Unit and ice maker. Since, we've had no issues and unit has been functioning perfectly. Enjoy the online connection to the unit.
Written by a customer while visiting bosch-home.com
Customer Rating
5
Love it.
on January 27, 2024
Posted by: Suzanne
[This review was collected as part of a promotion.] This is a great fridge with plenty of storage, flexibility, and useful settings. I also appreciate the app integration and reminders of the door is left open for too long.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
5
Terrific
on June 22, 2025
Posted by: Annapolis’s
[This review was collected as part of a promotion.] The counter depth appliance means that things don't get lost in the back of the fridge and the panel ready version means that the fridge freezer really does look hidden amongst other cabinets.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
3
Why No Chilled Water Dispenser?????????
on July 17, 2025
Posted by: Doug
With the price point and competition, why do the Bosch built-in refrigerators not have a chilled water dispenser inside the door like the lower priced free-standing models do? I have to say the reviews here are very disappointing. I am building a new construction high end home and these reviews are making me re-think my desire for a Bosch kitchen applianaces package for my home, especially this built-in refrigerator, which is probably the most important appliance in the kitchen for most home owners. Seems the reliability and quality of these products have not held up since I started shoping them 2 years ago. One one think at this price this refrigerator would at least offer a chilled water dispenser inside the door.
No, I would not recommend this to a friend.
Response from bosch-home.comBy CM, CS, July 18, 2025
Hi Doug, thanks for your review. At Bosch, we strive to provide the high level of quality and reliability our products are known for, and we're very sorry to hear this model has not met your expectations. Please know that your feedback is extremely valuable to us and will be shared with the appropriate teams for further review and consideration. For any product-related inquiries, feel free to call Customer Care at 800-944-2904 for real-time support. Thank you.
Written by a customer while visiting bosch-home.com
Customer Rating
5
Bosch Built-In Fridge
on August 19, 2025
Posted by: Kyle Michael
[This review was collected as part of a promotion.] I love this fridge, I love the smart home access, I love the Alerts when the kids leave the door open, I love the way it syncs into my cabinets, people cone over and they cant even find the fridge, the look is incredible, the materials are top notch to anyone looking for a built in fridge id highly recommend this one
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com