Customer reviews from Newair
NewAir - 15 Built-in 29 Bottle Dual Zone Compressor Wine Fridge with Beech Wood Shelves - Black Stainless Steel
Average customer rating
4.5
(80 Reviews)
Rating breakdown 80 reviews
5 Stars
54
4 Stars
18
3 Stars
4
2 Stars
2
1 Star
2
87%of customers recommend this product.
(
26 out of
30)
Customer Reviews for NewAir - 15 Built-in 29 Bottle Dual Zone Compressor Wine Fridge with Beech Wood Shelves - Black Stainless Steel
Customer Rating
5
Excellent Product Horrible Service from Newair!
on December 20, 2019
Posted by: jjosey
from Dallas / Fort Worth Tx
5 stars for the Product only. Cools quickly to desired temperature and motor is quite so you don't hear it. Beautiful design and you can tell by look and feel that it's well made. Little required as far as putting it together. Comes with 2 plastic containers which instructions are COMPLETELY void of. The largest plastic container sits in the inside of cooler at the very bottom when you pull out the bottom shelf however the location for the smaller contain alludes me. A few other reviews mention this and to my knowledge know one knows the reason for this smaller container. So far I am pleased with my purchase and would recommend the product. NewAir service is COMPLETELY another story as I had a horrible experience with the company and likely will not purchase anything from them again.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for posting your comments in regards to this product. We highly appreciate your feedback. Thank you for choosing NewAir.
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for posting your comments in regards to this product. We highly appreciate your feedback. Thank you for choosing NewAir.
Written by a customer while visiting Newair
Posted by: WineLover
from Memphis, Tn
Verified Purchase:Yes
We have enjoyed the wine cooler, We especially like the dual zones so that we can store all types of wine in the cooler.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi, Thank you for taking the time to leave a review on your NWC029BS00. Thank You for choosing NewAir!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi, Thank you for taking the time to leave a review on your NWC029BS00. Thank You for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
4
Very nice looking unit
on February 21, 2022
Posted by: Kim
from Ripon ca
Verified Purchase:No
Very nice wine refrigerator great customer service! Looks great in my newly remodeled kitchen . Had one small issue and called customer service and had great customer service . Would recommend this unit !
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi, Thank you for taking the time to leave a review on your Newair Product NWC029BS00. I am happy to hear that you are pleased with our customer service provided. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi, Thank you for taking the time to leave a review on your Newair Product NWC029BS00. I am happy to hear that you are pleased with our customer service provided. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
5
Nice Wine Cooler
on January 12, 2021
Posted by: spinnerg
from GJ CO
We have had this running now for about a month or two and all seems to be well! When its not running its quiet enough for us. I really don't have any complaints except it did come with a small scratch on the face of it but we feel we can live with that. One zone stayed at the set temp and the other zone does the same. We are happy with it and would purchase another if needed.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review.Thank you for choosing NewAir!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review.Thank you for choosing NewAir!
Written by a customer while visiting Newair
Posted by: Billy47
from Spring, Texas
Verified Purchase:Yes
I recently installed my new unit. Black stainless looks great but unfortunately unit produced condensation on outside of glass. There was so much water it formed a puddle below unit. I had to unplug unit and request a replacement
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi,Thank you for contacting Newair! I do apologize for the inconvenience you are currently facing with your unit. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter. At Newair our goal is being a brand you can trust. Please reach out to us so we can provide the best possible solution.
Best Regards,
Customer Care
Best Regards,
Customer Care
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi,Thank you for contacting Newair! I do apologize for the inconvenience you are currently facing with your unit. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter. At Newair our goal is being a brand you can trust. Please reach out to us so we can provide the best possible solution.
Best Regards,
Customer Care
Best Regards,
Customer Care
Written by a customer while visiting Newair
Customer Rating
4
Good cooler
on August 19, 2021
Posted by: John
from GA
Verified Purchase:No
Cooler work well for 6 weeks. Unfortunately it stop work . The support staff is sending a replacement unit right away. Good customer service
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for taking the time to leave a review on your Newair NWC029BS00. I am happy to hear that you are pleased with the customer service provided. Thank You for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for taking the time to leave a review on your Newair NWC029BS00. I am happy to hear that you are pleased with the customer service provided. Thank You for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
5
I would purchase again
on August 30, 2021
Posted by: KB
from NC
Verified Purchase:No
Purchased this unit February 2021. So far it has done a great job keeping our reds and whites appropriately chilled. The color also looks great and it fits perfectly with our existing cabinetry.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for sharing your thoughts about your experience using your NWC029BS00 .Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for sharing your thoughts about your experience using your NWC029BS00 .Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
5
Great Service
on January 20, 2023
Posted by: Chris I
from Raleigh, NC
Verified Purchase:No
Great customer serive. I'm pleased with my wine cooler and the customer service I have received so far.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Awesome! I'm happy to hear that you are pleased with our customer service and thank you for posting your comments in regards to this product NWC029BS00. Thank you for choosing Newair!
Written by a customer while visiting Newair