Customer Reviews for NewAir - 15 Built-in 29 Bottle Dual Zone Compressor Wine Fridge with Beech Wood Shelves - Black Stainless Steel
Customer Rating
3
Not a Two Zone!
on May 24, 2021
Posted by: Bern
from Newfoundland, Canada
We hare building a new home and were looking for a good, two-zone wine fridge. After months of looking, we settled on the NewAir 29 bottle two zone built in. It arrived this week. Looks pretty, especially with the blue-coloured lights. However, using my own digital thermometer reveals that the fridge is definitely not a two temperature zone appliance. I have the upper zone set to 9 Celsius and the lower zone set to 15 Celsius. My thermometer reveals the temperature to be the same in both zones......fluctuating between 12.7 and 12.9! This wine cooler was one of the more expensive options, so we selected it, hoping that “more expensive” would translate into better results. Not so! We have a two-zone wine fridge that offers just a single temperature result! I do not recommend this product!
Response from NewairBy Newair, Customer Service, May 24, 2021
Hi,Thank you for contacting Newair! I do apologize for the inconvenience you are currently facing with your unit. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter. At Newair our goal is being a brand you can trust. Please reach out to us so we can provide the best possible solution. Best Regards, Customer Care
We hare building a new home and were looking for a good, two-zone wine fridge. After months of looking, we settled on the NewAir 29 bottle two zone built in. It arrived this week. Looks pretty, especially with the blue-coloured lights. However, using my own digital thermometer reveals that the fridge is definitely not a two temperature zone appliance. I have the upper zone set to 9 Celsius and the lower zone set to 15 Celsius. My thermometer reveals the temperature to be the same in both zones......fluctuating between 12.7 and 12.9! This wine cooler was one of the more expensive options, so we selected it, hoping that "more expensive" would translate into better results. Not so! We have a two-zone wine fridge that offers just a single temperature result! I do not recommend this product!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi,Thank you for contacting Newair! I do apologize for the inconvenience you are currently facing with your unit. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter. At Newair our goal is being a brand you can trust. Please reach out to us so we can provide the best possible solution. Best Regards, Customer Care
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi,Thank you for contacting Newair! I do apologize for the inconvenience you are currently facing with your unit. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter. At Newair our goal is being a brand you can trust. Please reach out to us so we can provide the best possible solution. Best Regards, Customer Care
Bought this to go in the space of what was a built in trash compactor. It fits perfectly in the cabinet space. Customer support has been great.
Response from NewairBy newair, Customer Service, April 26, 2021
Thank you for the 5-star review and for posting your comments in regards to this product NWC029BS00. We highly appreciate your feedback. Thank you for choosing NewAir.
Bought this to go in the space of what was a built in trash compactor. It fits perfectly in the cabinet space. Customer support has been great.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for posting your comments in regards to this product NWC029BS00. We highly appreciate your feedback. Thank you for choosing NewAir.
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for posting your comments in regards to this product NWC029BS00. We highly appreciate your feedback. Thank you for choosing NewAir.