Customer reviews from Newair
NewAir - 15 Built-in 29 Bottle Dual Zone Compressor Wine Fridge with Beech Wood Shelves - Black Stainless Steel
Average customer rating
4.5
(80 Reviews)
Rating breakdown 80 reviews
5 Stars
54
4 Stars
18
3 Stars
4
2 Stars
2
1 Star
2
87%of customers recommend this product.
(
26 out of
30)
Customer Reviews for NewAir - 15 Built-in 29 Bottle Dual Zone Compressor Wine Fridge with Beech Wood Shelves - Black Stainless Steel
Customer Rating
4
Nice Wine Cooler
on November 13, 2020
Posted by: Amills
from Big Sky, MT
We got this almost a year ago. It looks great in our home and love it! We did start having issues with with the temperature which is why I gave it 4 stars. I worked with Melissa in Customer Service and she got a whole new one ready and shipped out to us. Customer Service can be hit or miss and they did an awesome job!
Response from NewairBy NewAir , Customer Service, November 13, 2020
Hi, Thank you for taking the time to leave a review on your NewAir 15” Built-in 29 Bottle Dual Zone Wine Fridge. Thank You for choosing NewAir!
Written by a customer while visiting Newair
Posted by: spinnerg
from GJ CO
Verified Purchase:Yes
We have had this running now for about a month or two and all seems to be well! When its not running its quiet enough for us. I really don't have any complaints except it did come with a small scratch on the face of it but we feel we can live with that. One zone stayed at the set temp and the other zone does the same. We are happy with it and would purchase another if needed.
Response from NewairBy NewAir , Customer Service, January 13, 2021
Thank you for the 5-star review.Thank you for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
5
Great Wine Fridge
on February 25, 2021
Posted by: MLABOY
from Saint Johns, FL
I bought this three years ago and it’s been wonderful having it. I use it within more than just wine. Great to put water and drinks without bulking up the regular fridge. It slick and modern. Love the blue light! Definitely recommend.
Response from NewairBy NewAir , Customer Service, February 26, 2021
Thank you so much for taking the time to leave us this amazing review on the NewAir NWC029BS00. We are delighted to hear the unit has met your expectations. Thank you for choosing NewAir!
Written by a customer while visiting Newair
Posted by: Darryl Muck
from Kingsport, TN
Verified Purchase:Yes
These comments are for dual zone SST black wine cooler. Looks really good, as advertised. Packaging was excellent, likely an industry best! Shipping was fast and on schedule, with good communication as to status! As said elsewhere it’s a tight squeeze to get the 29 bottles in there, and if any slightly over sized bottles the count will be lower. It’s very quiet which was critical for our free standing location. Everything works well with exception of precise temp control in top section - I have to put setpoint roughly 5 degrees lower than desired temp to get what I want. The bottom section seems to be spot on, though. I used multiple thermometers for the checks. There is no way to calibrate the cooler control so it’ll always display the wrong temp for the top. That’s only reason for deducting a star in rating. It’s a nice addition to our home! Highly recommend!
Response from NewairBy NewAir, Customer Service, March 10, 2021
Thank you for the review, it is appreciated. Thank you for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
4
Happy Customer
on March 26, 2021
Posted by: WineLover
from Memphis, Tn
We have enjoyed the wine cooler, We especially like the dual zones so that we can store all types of wine in the cooler.
Response from NewairBy NewAir , Customer Service, March 29, 2021
Hi, Thank you for taking the time to leave a review on your NWC029BS00. Thank You for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
5
Perfect for trash compactor replacement
on April 23, 2021
Posted by: Affrina
from Virginia
Bought this to go in the space of what was a built in trash compactor. It fits perfectly in the cabinet space. Customer support has been great.
Response from NewairBy newair, Customer Service, April 26, 2021
Thank you for the 5-star review and for posting your comments in regards to this product NWC029BS00. We highly appreciate your feedback. Thank you for choosing NewAir.
Written by a customer while visiting Newair
Customer Rating
5
Awesome
on May 7, 2021
Posted by: Ritchie
from Chico California
Purchase this to replace the obsolete trash compactor in our kitchen. It fit perfectly in the same space and so far as work flawlessly
Response from NewairBy Newair, Customer Service, May 9, 2021
Thank you for taking the time to leave a review on your NWC029BS00. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
3
Not a Two Zone!
on May 24, 2021
Posted by: Bern
from Newfoundland, Canada
We hare building a new home and were looking for a good, two-zone wine fridge. After months of looking, we settled on the NewAir 29 bottle two zone built in. It arrived this week. Looks pretty, especially with the blue-coloured lights. However, using my own digital thermometer reveals that the fridge is definitely not a two temperature zone appliance. I have the upper zone set to 9 Celsius and the lower zone set to 15 Celsius. My thermometer reveals the temperature to be the same in both zones......fluctuating between 12.7 and 12.9! This wine cooler was one of the more expensive options, so we selected it, hoping that “more expensive” would translate into better results. Not so! We have a two-zone wine fridge that offers just a single temperature result! I do not recommend this product!
Response from NewairBy Newair, Customer Service, May 24, 2021
Hi,Thank you for contacting Newair! I do apologize for the inconvenience you are currently facing with your unit. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter. At Newair our goal is being a brand you can trust. Please reach out to us so we can provide the best possible solution.
Best Regards,
Customer Care
Best Regards,
Customer Care
Written by a customer while visiting Newair