Customer reviews from newair.com
NewAir - 15” Built-in 29 Bottle Dual Zone Compressor Wine Fridge with Beech Wood Shelves - Black Stainless Steel
Average customer rating
4.5
(49 Reviews)
Rating breakdown 49 reviews
5 Stars
33
4 Stars
12
3 Stars
1
2 Stars
2
1 Star
1
88%of customers recommend this product.
(
22 out of
25)
Customer Reviews for NewAir - 15” Built-in 29 Bottle Dual Zone Compressor Wine Fridge with Beech Wood Shelves - Black Stainless Steel
Customer Rating
2
Fridge broke within a month.
on August 10, 2022
Posted by: Jcoop
from South Dakota
Verified Purchase:No
The fridge was doing fantastic and then broke. So far customer service has been great, but still awaiting parts to see if it can be fixed.
No, I would not recommend this to a friend.
Response from newair.comBy newairpwr, newairpwr, July 10, 2025
Hi There
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter. Please reach out to us so we can provide the best possible solution. Best Regards, Customer Care
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter. Please reach out to us so we can provide the best possible solution. Best Regards, Customer Care
Written by a customer while visiting newair.com
Customer Rating
2
Plan on replacing this every 2 years: energy-hungry!
on October 7, 2023
Posted by: mliebend
from Boston, MA
Verified Purchase:No
Initially, this wine fridge seemed to perform fairly well installed in my kitchen. It achieved seemingly accurate temperatures in the two zones and made little noise. Then, maybe 2 years into my ownership of this fridge, I noticed the energy usage on my electricity bills rising, and yet little had changed in the stuff I had plugged in around the house. With the help of an electricity usage monitor, I isolated this wine fridge as the energy hog. The compressor almost never shuts off anymore and, to top it off, it jumps between using about 110 watts and using 180+ watts during my observations. (It's rated at 90 watts, by the way.) That's an extra 75-100 kWh per month (or $270+/year *extra*) on my electricity bill, making it about ten times as energy-hungry as Newair claims. On my chat with Newair support, they insisted that this was not likely, rather than offering any real help. And yes, I've maintained it well, kept it clean, and done the usual periodic blowing of air over the coils to keep them clear. Be ready to buy a replacement in 2 years.
No, I would not recommend this to a friend.
Response from newair.comBy newairpwr, newairpwr, July 10, 2025
Hi There
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter and provide the best possible solution. Best Regards, Customer Care
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter and provide the best possible solution. Best Regards, Customer Care
Written by a customer while visiting newair.com
Customer Rating
5
Good product, excellent customer service
on October 27, 2021
Posted by: Patricia
from Seminole, FL
Verified Purchase:No
We have enjoyed this product for a year until it stopped working. Newair has been more than supportive and has provided excellent customer service to help me resolve this issue
I would recommend this to a friend!
Response from newair.comBy newairpwr, newairpwr, July 10, 2025
Thank you for the 5-star review and for posting your comments in regards to this product NWC029BS00. We highly appreciate your feedback and we are glad to hear you are also pleased with the customer service that was provided. Thank you for choosing Newair!
Written by a customer while visiting newair.com
Customer Rating
5
Great temperature controls and spacious for the size
on September 20, 2021
Posted by: Tash
from Gulf Shores, Alabama
Verified Purchase:No
We needed a wine fridge that could easily fit into a space that originally housed an ice maker. After a thorough search, we decided on the Newair 15" Built-in Bottle Dual Zone Wine Fridge in Black Stainless Steel. It was the right choice! It fit perfectly and with ease into the designated area. Our wines are stored at the correct temperatures with dual settings and provides ample space for our bottles. What I love the most though is how quiet the fridge is. I would definitely recommend this product.
I would recommend this to a friend!
Response from newair.comBy newairpwr, newairpwr, July 10, 2025
Thank you for the 5-star review on the Newair Product NWC029BS00. We are delighted to hear the unit has met your expectations. Thank you for choosing Newair!
Written by a customer while visiting newair.com
Customer Rating
5
Looks good, works good, great service
on September 20, 2021
Posted by: Kyle Nsb
from New Smyrna beach, fl
Verified Purchase:No
The wine fridge has been a great addition to our kitchen, making it convenient for storage and freeing up space in the main fridge. The multi cooling compartments make it easy to store wines at different ready to drink temperatures.
I would recommend this to a friend!
Response from newair.comBy newairpwr, newairpwr, July 10, 2025
Thank you for the 5-star review and for posting your comments in regards to this product NWC029BS00. We highly appreciate your feedback and we are glad to hear you like the unit's features. Thank you for choosing Newair!
Written by a customer while visiting newair.com
Customer Rating
5
I would purchase again
on August 30, 2021
Posted by: KB
from NC
Verified Purchase:No
Purchased this unit February 2021. So far it has done a great job keeping our reds and whites appropriately chilled. The color also looks great and it fits perfectly with our existing cabinetry.
I would recommend this to a friend!
Response from newair.comBy newairpwr, newairpwr, July 10, 2025
Thank you for the 5-star review and for sharing your thoughts about your experience using your NWC029BS00 .Thank you for choosing Newair!
Written by a customer while visiting newair.com
Customer Rating
4
Good cooler
on August 19, 2021
Posted by: John
from GA
Verified Purchase:No
Cooler work well for 6 weeks. Unfortunately it stop work . The support staff is sending a replacement unit right away. Good customer service
I would recommend this to a friend!
Response from newair.comBy newairpwr, newairpwr, July 10, 2025
Thank you for taking the time to leave a review on your Newair NWC029BS00. I am happy to hear that you are pleased with the customer service provided. Thank You for choosing Newair!
Written by a customer while visiting newair.com
Customer Rating
4
Looks good
on August 18, 2021
Posted by: Wrenlove
from McKinney TX
Verified Purchase:No
Arrived on time in perfect condition. Customer Service answered my question promptly. I can't get more than 19 bottles in there though. Hope to have it built in soon but looks good freestanding now.
I would recommend this to a friend!
Response from newair.comBy newairpwr, newairpwr, July 10, 2025
Thank you for taking the time to leave a review on your Newair NWC029BS00. I am happy to hear that you are pleased with the customer service provided. Thank You for choosing Newair!
Written by a customer while visiting newair.com