I bought this in NOV 2019 and by the end of FEB 2020 it had leaked freon everywhere and smelled up my entire kitchen. This product failure was very disappointing but the service to get it replaced was very quick and courteous. Was not happy having to pay $70 in shipping however. 3 months for a product to fail is unacceptable for a $700 unit. To have to pay $70 shipping to replace it that quickly is bad business.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi There, Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards, Customer Care
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi There, Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards, Customer Care
Written by a customer while visiting Newair
Customer Rating
5
Great customer service
on January 9, 2022
Posted by: Robyn
from Dahlonega ga
Verified Purchase:No
So I bought this beverage machine to put in my new kitchen as a built in unit! Love the space in the unit as well as the light inside to see drinks The machine stopped working in December, so I did all the trouble shooting that I could and finally called customer service to help with someone to send out to repair this unit! Miguel in customer service was right on it, got all my information and now they are sending me a new unit! Thank u New Air
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for posting your comments in regards to this product NBC096BS00. We highly appreciate your feedback and we are glad to hear you are also pleased with the customer service that was provided. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for posting your comments in regards to this product NBC096BS00. We highly appreciate your feedback and we are glad to hear you are also pleased with the customer service that was provided. Thank you for choosing Newair!
This can fridge became a welcome addition to the office collection of beverage coolers, but the NewAir 15" Built-in 96 Can Beverage Fridge quickly became my favorite because of its sleek design and how quickly it can get cans to the preset temperature. The lock becomes a convenient way to keep anyone out that shouldn't be in.The shelves are easily adjustable and the configuration is flexible. There is enough room for 12oz cans, 16oz cans, and some 375mL bottles of mead, too.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi, thank you for sharing your thoughts about the unit. We are glad you enjoy using the unit. Thank you for shopping with NewAir!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi, thank you for sharing your thoughts about the unit. We are glad you enjoy using the unit. Thank you for shopping with NewAir!
GREAT BUY!! Arrived in a timely manner and blown away by the sleek design. Fits perfectly under the counter for my bar and the ability to change out the racks makes it ideal to customize drink arrangements to fit your needs. It holds the desired temperature without any fluctuations. 100% recommend this product!!!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for posting your comments in regards to the Newair NBC096BS00. We highly appreciate your feedback and we are glad to hear you like the unit's features. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for posting your comments in regards to the Newair NBC096BS00. We highly appreciate your feedback and we are glad to hear you like the unit's features. Thank you for choosing Newair!