Customer reviews from newair.com
NewAir - 96-Can Built-In Beverage Cooler with Precision Temperature Controls and Adjustable Shelves - Black Stainless Steel
Average customer rating
4.3
(33 Reviews)
Rating breakdown 33 reviews
5 Stars
20
4 Stars
7
3 Stars
3
2 Stars
2
1 Star
1
69%of customers recommend this product.
(
9 out of
13)
Customer Reviews for NewAir - 96-Can Built-In Beverage Cooler with Precision Temperature Controls and Adjustable Shelves - Black Stainless Steel
Customer Rating
2
meh
on August 14, 2023
Posted by: DiabloDayv
from Boca Raton, Fl
Verified Purchase:No
As others have stated, this unit does kick off a lot of noise as well as heat. I think maybe it should have had a fan below to disperse the heat out the bottom. I had to shield the countertop so it didnt heat up. The thermostat in my unit died within the first few months of use which is what causes the freeze over as someone else mentioned.. Fast forward a few years later now the unit is not cooling at all. Still waiting on support so I know what to do next. What I do know now though is the unit itself has some poor materials - the plastic board protecting the circui board is heat warping and the drip tray above the compressor literally disintegrated upon being touched. Unfortunately for me I have a matching wine cooler right next to it so I have to either repair this one or replace it with the same one or replace both at this point so everything matches. Its been a disappointment to say the least!
No, I would not recommend this to a friend.
Response from newair.comBy newairpwr, newairpwr, August 18, 2023
Hi There
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Kevin. I will be happy to assist you with this matter and provide the best possible solution.
Best Regards,
Customer Care
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Kevin. I will be happy to assist you with this matter and provide the best possible solution.
Best Regards,
Customer Care
Written by a customer while visiting newair.com
