Customer reviews from newair.com
NewAir - 96-Can Built-In Beverage Cooler with Precision Temperature Controls and Adjustable Shelves - Black Stainless Steel
Average customer rating
4.3
(33 Reviews)
Rating breakdown 33 reviews
5 Stars
20
4 Stars
7
3 Stars
3
2 Stars
2
1 Star
1
69%of customers recommend this product.
(
9 out of
13)
Customer Reviews for NewAir - 96-Can Built-In Beverage Cooler with Precision Temperature Controls and Adjustable Shelves - Black Stainless Steel
Posted by: Therman
from Undisclosed
Verified Purchase:Yes
GREAT BUY!! Arrived in a timely manner and blown away by the sleek design. Fits perfectly under the counter for my bar and the ability to change out the racks makes it ideal to customize drink arrangements to fit your needs. It holds the desired temperature without any fluctuations. 100% recommend this product!!!
Response from newair.comBy newairpwr, newairpwr, April 20, 2022
Thank you for the 5-star review and for posting your comments in regards to the Newair NBC096BS00. We highly appreciate your feedback and we are glad to hear you like the unit's features. Thank you for choosing Newair!
Written by a customer while visiting newair.com
Customer Rating
5
Great customer service
on January 9, 2022
Posted by: Robyn
from Dahlonega ga
Verified Purchase:No
So I bought this beverage machine to put in my new kitchen as a built in unit! Love the space in the unit as well as the light inside to see drinks The machine stopped working in December, so I did all the trouble shooting that I could and finally called customer service to help with someone to send out to repair this unit! Miguel in customer service was right on it, got all my information and now they are sending me a new unit! Thank u New Air
I would recommend this to a friend!
Response from newair.comBy newairpwr, newairpwr, April 20, 2022
Thank you for the 5-star review and for posting your comments in regards to this product NBC096BS00. We highly appreciate your feedback and we are glad to hear you are also pleased with the customer service that was provided. Thank you for choosing Newair!
Written by a customer while visiting newair.com
Customer Rating
3
Verdict is still out
on March 18, 2022
Posted by: MLR
from Texas
Verified Purchase:No
This is a great looking fridge, and fits perfectly where I need it. The compressor was really loud, until it quit working altogether four days after we plugged it in. :-( However, I contacted customer service, and they have been very helpful. They are sending out a replacement part and hopefully it will be good as new and working again in no time!
I would recommend this to a friend!
Response from newair.comBy newairpwr, newairpwr, April 20, 2022
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with your unit. If you need any assistance with your unit or have any questions, please feel free to contact our friendly Customer Experience Expert department at toll-free number 855-963-9247. Best Regards, Customer Care
Written by a customer while visiting newair.com
Customer Rating
5
Customer service
on July 29, 2022
Posted by: Ryan
from Tennessee
Verified Purchase:No
Purchased a mini bar fridge from NewAir back in December. There was a bad part in the unit and the fan wouldn't come on. Customer service was quick to respond and replace the unit, great service!
I would recommend this to a friend!
Response from newair.comBy newairpwr, newairpwr, August 1, 2022
Thank you for the 5-star review and for posting your comments in regards to this product NBC096BS00. We highly appreciate your feedback and we are glad to hear you are also pleased with the customer service that was provided. Thank you for choosing Newair!
Written by a customer while visiting newair.com
Posted by: Matt
from Oregon
Verified Purchase:Yes
These units look awesome however it does not make the beverages nearly cold enough, won't go lower than 36 need to be able to get closer to freezing. We've done a heat temp sensor on it and the coolers really hover around 40 on the coldest setting.
No, I would not recommend this to a friend.
Response from newair.comBy newairpwr, newairpwr, October 24, 2022
Hi There
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter and provide the best possible solution. Best Regards, Customer Care
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter and provide the best possible solution. Best Regards, Customer Care
Written by a customer while visiting newair.com
Posted by: RichardG
from Mooresville Nc
Verified Purchase:Yes
This was the perfect size to match my 1500 count humidor(both built in to my bar). After I plugged it in it only took about 30 mins to drop the temps of my drinks to 38 degrees.
Response from newair.comBy Newair, Customer Service, May 9, 2022
Thank you for the 5-star review and for posting your comments in regards to this product NBC096BS00. We highly appreciate your feedback and we are glad to hear you like the unit's features. Thank you for choosing Newair!
Written by a customer while visiting newair.com
Customer Rating
5
Love my new fridge!
on July 30, 2020
Posted by: Franny
from Southern California
I bought this refrigerator for a kitchen remodel and it looks and works great! It keeps my beverages cold and setting the temperature and lighting is easy. I was a little confused what to do with the clear 2” x 3” box. I contacted the company and the gentleman told me it is used to collect extra condensation and to place it on the bottom shelf toward the back. I am very happy with my purchase.
Response from newair.comBy NewAir, Customer Service, July 31, 2020
Thank you for posting your comments in regards to the NBC096BS00. We are glad to hear your unit meets your expectations. We highly appreciate your feedback. Thank you for choosing NewAir!
Written by a customer while visiting newair.com
Posted by: S Galvin
from Quincy Massachusetts
Verified Purchase:Yes
The cooler ended up being a great product, although we received it damaged, dropped off the truck by the Fed ex delivery guy at six o’clock in the evening, we didn’t get to open the package till the following day, you can only imagine the disappointment when we noticed the back right corner and bottom was pushed up inside the unit, being handy, I pried the unit back in to shape and adding a longer bolt in the place of the existing leveling screw we could level the unit. Successively running the cooler for two days prior of installing it under the counter where the damage was going to be hidden by the cabinetry anyway we didn’t feel it was worth the bother of returning the unit
The moral of the story is don’t let overworked delivery guys keep you from buying what you want
The moral of the story is don’t let overworked delivery guys keep you from buying what you want
Response from newair.comBy NewAir, Customer Service, September 3, 2019
Hi, thank you for sharing your thoughts about the unit. We will work on the delivery methods for proper shipping and making sure the unit arrives on time. Thank you for shopping with NewAir!
Written by a customer while visiting newair.com