Customer reviews from hp.com
HP - Pavilion 15.6" Laptop - AMD Ryzen 5 4500U - 8GB Memory - 512GB Solid State Drive - Silver
Average customer rating
4.3
(523 Reviews)
Rating breakdown 523 reviews
5 Stars
328
4 Stars
104
3 Stars
35
2 Stars
14
1 Star
42
80%of customers recommend this product.
(
107 out of
133)
Customer Reviews for HP - Pavilion 15.6" Laptop - AMD Ryzen 5 4500U - 8GB Memory - 512GB Solid State Drive - Silver
Posted by: AmyW1
Verified Purchase:Yes
Nice looking, compact, easily transportable. Runs great so far!
Written by a customer while visiting hp.com
Posted by: BJRo
from NY
Verified Purchase:Yes
Pros: It's very fast; like other Pavilions, great design and with streamlining, it's much lighter. Camera and screen have great high definition. Web camera recognizes type and, although you cannot flip the view out of mirror image, it flips the type so that it reads correctly.
Cons: No more optical drive (buy an external one to read dvds and cds) or phone jack (buy an external one as wifi is not as reliable as plug-in modem and often goes out--quickly fixed by running a troubleshoot network function--this is a chronic problem that has nothing to do with my wifi, as other devices have no problem). The web camera runs at "variable frame rate" (VFR) which is incompatible with Adobe Video Editing so that even converting a webcam video to "constant frame rate" (CFR), using a software from another company, does not fix audio lagging behind video. In essence, if you make webcam videos and edit with Adobe, you are no longer able to edit.
Certain functions are fixed and cannot be changed: you can't remove "chat" from your pinned apps. There is no option to remove a PIN that you have to type every time you open your computer--if you are the only user, this is ridiculous.
By default, all of your docs are set to back up on the Microsoft cloud; you can disable this easily, but you have to be aware to do it if you don't want Microsoft to share all your docs.
In short, be aware before you buy this computer. The speed is great, but there are definite losses from older Windows 10 computers.
Value
4
Quality
4
Written by a customer while visiting hp.com
Posted by: Anonymous
from Maryland
Verified Purchase:Yes
I haven't had a new computer since 2015 and I am loving my new computer. The speed is awesome! The functionality is crazy. And the way that I am able to sync all of my passwords through my Google account is so great!! I am in heaven!!! The best computer I have ever had! I love it!!
I would recommend this to a friend!
Value
5
Quality
5
Written by a customer while visiting hp.com
Posted by: cw99
Verified Purchase:Yes
Plug into USB port on laptop and plug in the cat6 rj45 cable and you are connected. Nothing else to do. I was worried about the laptop world no longer supporting the RJ45 Ethernet , There many valid usecases where this is required. Understand the laptop makers want to make the product cheaper and just pass the expense on to the consumer.
Quality
4
Written by a customer while visiting hp.com
Posted by: RGHare
from Hamburg NY
Verified Purchase:Yes
Chat rep was very helpful to help me narrow down item and make decision
I would recommend this to a friend!
Value
5
Quality
5
Written by a customer while visiting hp.com
Posted by: Anonymous
Verified Purchase:Yes
Great laptop.
Quality
5
Written by a customer while visiting hp.com
Posted by: Socks65
from Susan, VA
Verified Purchase:Yes
My granddaughter loves it.
I would recommend this to a friend!
Value
5
Quality
5
Written by a customer while visiting hp.com
Posted by: Adaugo
Verified Purchase:Yes
I do like my laptop because it has all the specifications i needed, but i was hoping it would be lightweight. It is a bit heavy to carry but generally good.
I would recommend this to a friend!
Value
4
Quality
5
Written by a customer while visiting hp.com