Customer reviews from hp.com
HP - Pavilion 15.6" Laptop - AMD Ryzen 5 4500U - 8GB Memory - 512GB Solid State Drive - Silver
Average customer rating
4.3
(523 Reviews)
Rating breakdown 523 reviews
5 Stars
328
4 Stars
104
3 Stars
35
2 Stars
14
1 Star
42
80%of customers recommend this product.
(
107 out of
133)
Customer Reviews for HP - Pavilion 15.6" Laptop - AMD Ryzen 5 4500U - 8GB Memory - 512GB Solid State Drive - Silver
Posted by: Martin G.
Verified Purchase:Yes
Company won’t let me submit my honest opinion
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: Old guy 2
Verified Purchase:Yes
The keyboard is not lighted and it automatically downloaded and installed windows 11 without my permission.
Written by a customer while visiting hp.com
Posted by: June D.
from Garfield Hts., Ohio
Verified Purchase:Yes
This laptop doesn't have hinges, which is good. The screen is connected to the keypad with a bar. Plus, it has an excellent operating system and lots of memory.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: RogCav
from Fort Cavazos, Texas
Verified Purchase:Yes
Hp has always been my brand for computers. Great lrice and Laptop is awesome. Arrived quick and well packaged
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Elis4
Verified Purchase:Yes
The computer is fine, except it makes an electric buzzing sound at all times when on.
Written by a customer while visiting hp.com
Posted by: broqentoys
Verified Purchase:Yes
I got this laptop at a pretty good price point. Everything looks very sleek, the feel is good for the price and its graphics card is good. However, I noticed that on start-up, there is significant stuttering, even when apps set to automatically launch (like Discord and Steam) should not take up the entire performance of the computer.
What put the laptop in the coffin for me though is its moderately poor to bad internet connection. It is laggier and less reliable than my old computer which connected to the exact same internet, and at my apartment in university it won't even connect to the router, whereas every other device can. This issue is so detrimental that I actually have to return it.
Overall, I am pretty disappointed that there are such significant issues with such a new model. Hoping it is just a one-off.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: Anonymous
from Southeast Massachusetts
Verified Purchase:Yes
The main key to depress is slow and hard and doesn't work quickly and lightly the way other computers of mine have done. Also there are many times when I depress a key and a window pops up that has nothing to do with what I am working on. Not a pleasure this one.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: Anonymous
from San Antonio Texas
Verified Purchase:Yes
I bought this laptop for my daughter in law and it appears to be what she needed. I’ve been hounded by HP to leave a review which is difficult because I don’t use it.
I would recommend this to a friend!
Value
3
Quality
3
Written by a customer while visiting hp.com