Customer Reviews for Mr Christmas - Santa's Express
Customer Rating
5
Ours has been working 16 years!
on December 20, 2022
Posted by: Kendra
My grandmother gave us this as a gift. She is now gone, but I think of her when I pull it out every year. We don't run it all the time- just when someone will actually be looking at it. It still blows smoke, but I need a refill. I tried water this year, but I am afraid that might damage it.
Written by a customer while visiting mrchristmas
Customer Rating
5
So Lovely… We Own Two!
on October 14, 2024
Posted by: UncleWoody62
We own both a new model and a vintage one! They both bring everyone so much Joy during the Holidays!
I plug them into two different voice activated plugins. When I want one to play, I just call it out, and away it goes… to the amazement of children! Then, I call up up the other one to preform! Choo Choo
Note: before each season, I lightly lube each moving part. I add a tiny bit of sewing machine oil to a cap, dip the end of a paper clip in the oil, and apply one drop as needed.
After the Holidays: I brush it gently with a small artist brush, then wipe gently with a wet wipe. Let dry, and store in original box.
The train arrived well packaged for protection, however the Santa was falling back and hitting the train. I admit it has been a while since I purchased a product from this company and I had hoped to give as a Christmas gift to my Mother, the product seemed cheaply made. Especially for the price.
No, I would not recommend this to a friend.
Response from mrchristmasBy Mr. Christmas E-commerce Team, November 27, 2023
We are sorry to hear about the issues you had in regards with this product. I do see a return and refund was processed for your order. If you have any further questions please contact customerservice@mrchristmas.com
Thank you!
Written by a customer while visiting mrchristmas
Customer Rating
5
Santa train
on November 16, 2024
Posted by: Carina
I bought this ten years ago and it still works perfectly
Written by a customer while visiting mrchristmas
Customer Rating
5
Many many years of joy.
on November 30, 2024
Posted by: judyk
I purchased the Twenty First Century Limited - Millennium Edition train a lot of years ago. (Not sure of the years). I put it out every year for christmas starting with my two children when they were young. Now my grand children and my great granddaughter are enjoying this. It has worked every year!! I have my eyes on another one of your collections, but I have to decide which one. Hard decision! As soon as I decide, I will definitely order it.
Looks good, sounds great until i heard a loud clicking - and then it stopped. The rod on the right side piston snapped. I've been writing to see how i can get this repaired to no avail.
Very nice addition to our decorations. Good action, songs, and the smoke is a great to have. Too bad it doesn't have more metal but do know that would be much more expensive.
I would recommend this to a friend!
Written by a customer while visiting mrchristmas
Customer Rating
3
Just ok
on December 31, 2025
Posted by: Dee81
I have other Mr Christmas pieces and had high hopes for this one. It’s loud even when it’s on with no music. My other pieces are nice to run without music and are still quiet. I might have to return this piece.